Basin Park Hotel And Spa

“The 1905 Basin Park Review”

The hotel is very old with a great deal of charm and history behind it. The staff was exceptionally friendly. The hotel updated us several times a day by text/email with appreciation for our stay, and updates on excursions. We planned to stay one night but ended up staying 2 nights because of our e… lisää

The hotel is very old with a great deal of charm and history behind it. The staff was exceptionally friendly. The hotel updated us several times a day by text/email with appreciation for our stay, and updates on excursions. We planned to stay one night but ended up staying 2 nights because of our experience. We had a king size bed in a large room on the 5th floor overlooking the city street and shops. Everything is decorated in period art and craftsman style furnishings and trim work - tall and wide doors, etc. There was a microwave and a small refrigerator in the room. The shower was spacious and there was plenty of hot water and water pressure. The mattress was firm and very comfortable and the air conditioning worked well. The hotel itself has a historic ballroom on the sixth floor. There are several public balconies, a restaurant with balcony seating, a vintage style bar, spa and game room. There are different activities and excursions everyday. The parking is not onsite, but only a few blocks away and there is a free shuttle that not only picks up and drops off to and from the parking lot but also any other place within the historic downtown area. We never had to wait for more than a few minutes for the shuttle. Most people tip the driver a few dollars but it is not required. Also, once we found the path (short cut) from the hotel to the parking lot, we walked back and forth ourselves - although that involves a steep flight of stairs so if you have luggage, it is not ideal. We arrived around 2:00. Check in was not until 4:00 but our room was ready so we were able to stay parked out front for a few minutes and immediately take luggage up to the room before returning and moving our car to the parking lot. We were there on a Monday and Tuesday night so the occupancy was lower and the streets were not as busy. It is an old hotel so the floors creak loudly. The ballroom above us closed at 10:00 so the floor noise we heard above during the day went completely away. The nights for us were quiet. Voices and movement in the hall were easily heard while in the room but we did not hear the people (or their dog) in the room adjacent to us once they were in their room. The garbage truck, street cleaner, and morning traffic was a bit loud but I didn’t notice it before 7:00 a.m. and we were located on the front side of the hotel. It’s not particularly snuggly comfortable, but the bed is great. The room is extra large with a lot of open space. There is a desk but the microwave is on it so there is no desk or eating area per se. It does not have particularly bright lighting either, so it is rather dark at night. The colors are the traditional colors of dark greens and brown in keeping with the era. The lighting is low and lamp shades and fixtures are stained glass, Frank Lloyd Wright, craftsman style -- beautiful, but not particularly bright. There was an easy access outlet on the bed stand which was nice. We loved leaving the blinds open and seeing all the shop lights on the street below. All in all, an enjoyable experience. We will stay again if we are ever back in the area.

vähemmän

“Great hotel”

Lovely historical hotel with friendly staff. Very retro. Room was large & comfortable. The hotel is located right in the middle of historic downtown where there is lots to see. Parking is a little strange but doable. Definitely a workout for your legs. Great atmosphere.

“Great location and staff but way overpriced for the condition the rooms are in”

Staff were very friendly, location is great, food is ok. The hotel itself is very cool and dated which is part of the experience. Parking is overall a nightmare in general for eureka springs so that's to be expected. The bed and chairs were comfortable and everything seemed to work. The things I wa… lisää

Staff were very friendly, location is great, food is ok. The hotel itself is very cool and dated which is part of the experience. Parking is overall a nightmare in general for eureka springs so that's to be expected. The bed and chairs were comfortable and everything seemed to work. The things I was not impressed with at all is missing smoke alarms so wiring exposed and esthetically unappealing, couldn't see out of the windows because they were so filthy, the toilet seat looked like it belonged in a double wide, there transition from room to room had torn carpet so to fix it the simply nailed a .25x1 inch board over the carpet not stained or made to look decent at all just a scrap board that they found somewhere in a corner but the worst part was finding 5 - 1lb bags of various fruits cut up in the drawer of the refrigerator that was actually fermenting and bubbling. Overall I didn't mind the room but the price is way over the top for the state that the rooms are in. We were in the 4th floor kings suite.

vähemmän

“Good location. Average stay”

I am rating the experience a 3 for average. One of the front staff was sarcastic and we ended up not asking for help when she was on duty. We did encounter a great one that made up for that. We stayed in a king suite on floor 3. It is very spacious. The furniture is antique and the couch has a spri… lisää

I am rating the experience a 3 for average. One of the front staff was sarcastic and we ended up not asking for help when she was on duty. We did encounter a great one that made up for that. We stayed in a king suite on floor 3. It is very spacious. The furniture is antique and the couch has a spring poking out which renders it useless on one side. You could hear the above neighbors, but that didn’t bother us too much. Only one elevator , but the stairs aren’t bad. The location is Perfect. You can’t beat the location. You have to park in a parking lot and be shuttled with your luggage. You get access to their sister property the crescent if you want to swim or do the daily activities. I had a massage and the staff were super friendly and massage was very good. Vending machines will take your money and the staff tell you that. Not sure why they don’t fix that.

vähemmän