Embassy Suites Atlanta - Kennesaw Town Center

“Avoid until they finish their renovation. Disappointing. ”

I stayed here a few years ago and it was a near- perfect experience. I remember being impressed with the cleanliness and staff. I was excited to stay again, however I found the stay very disappointing. I think they are getting ready for a renovation and are putting no resources to even simple fi… lisää

I stayed here a few years ago and it was a near- perfect experience. I remember being impressed with the cleanliness and staff. I was excited to stay again, however I found the stay very disappointing. I think they are getting ready for a renovation and are putting no resources to even simple fixes and updates. I kind of get that from a financial perspective, but the apathy to the physical building seems to extend to things like cleanliness. The room was a little outdated but also just not very clean. Worse than the room was the fitness center. It was clear that no staff was checking on it because it there were a bunch of towels everywhere and trash. Normally I'd give some grace here because maybe it had just happened before I walked in. However, 10 hours later it was exactly the same. Same experience with trash in the elevator. There are a ton of hotels in the area, but normally I view the Embassy Suites as a bit of an upgrade to your usual interstate hotel. This one was a bit of a disapointment.

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