Holiday Inn Express El Paso-Downtown , An Ihg Hotel

“The usual, a-ok Holiday Inn Express”

This is a standard Holiday Inn Express. Location is good, walkable to the proper downtown area. Parking is free. Typical free breakfast. Rooms good sized (carpeted floor, though). Fridge and microwave in the room. Full sized toiletries in the bathroom. Only small annoyance is that the outlets i… lisää

This is a standard Holiday Inn Express. Location is good, walkable to the proper downtown area. Parking is free. Typical free breakfast. Rooms good sized (carpeted floor, though). Fridge and microwave in the room. Full sized toiletries in the bathroom. Only small annoyance is that the outlets in the gym were malfunctioning so the cardio machines didn't work. My room faced the highway and I wasn't as bothered by the noise as other reviewers, but perhaps they live in the country where there is no noise. I stay in El Paso every few months, and I'd consider staying there again.

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“Decent but Disappointed”

Management and staff were friendly. Location is good. Breakfast is lame. That’s why it’s free. Go up Mesa Street and eat at Lucy’s! Swimming pool has been closed since pandemic. Have stayed several times in past the few months. Every time, it’s the same excuse. “We are waiting on parts. The po… lisää

Management and staff were friendly. Location is good. Breakfast is lame. That’s why it’s free. Go up Mesa Street and eat at Lucy’s! Swimming pool has been closed since pandemic. Have stayed several times in past the few months. Every time, it’s the same excuse. “We are waiting on parts. The pool will be open in about two weeks.” It’s very frustrating when you are looking forward to cool off in the pool due to 100 plus degree weather, only to be disappointed yet again. Hotel needs to advise that the property is undergoing remodeling and pool is inoperable on their website as well as booking websites. It is very dishonest and misleading to guests.

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