Residence Inn By Marriott O'hare

“Great Option Near O-Hare Airport”

Great stay -Wonderful Staff - Ira and Team at check-in/check out were great -Rooms were great -Decent breakfast -Complimentary Onsite Parking -Close to Airport -several food options nearby (Longhorn grill across the street was good). -will definitely return

“Excellent Stay! Sincerely felt so welcomed! Thankful I selected this property!”

I was a bit fearful when I booked, as its an "airport" hotel. However, it was an excellent location, and excellent staff. The rooms were exactly as they should be, clean, comfortable and plenty of options with a kitchen in the room. I was pleasantly surprised. When I arrived, I was late after mid... lisää

I was a bit fearful when I booked, as its an "airport" hotel. However, it was an excellent location, and excellent staff. The rooms were exactly as they should be, clean, comfortable and plenty of options with a kitchen in the room. I was pleasantly surprised. When I arrived, I was late after midnight, but the key was set and fun conversation with Cedric. I felt welcomed. He gave me a map and followed up to make sure I made it to the room (a bit of a maze, and I was tired). His kindness radiated to those around him. Had breakfast in the morning, and the options were plentiful. I saw staff constantly cleaning, and the location was an excellent spot in walking distance of many options including All State Arena. I would definitely stay here again and suggest others do too! Excellent stay! (free airport shuttle too!!)

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“Kitchen missing a few things for a 2 bedroom room”

Booked a 2 suite room for a few nights. Brought casserole for first night and found enough dishes to serve but kitchen lacked dish soap, towel and drinking glasses. Given housekeeping doesn’t clean for a 2 night stay it would have been nice to have those things. Also one bedroom lacked a remote... lisää

Booked a 2 suite room for a few nights. Brought casserole for first night and found enough dishes to serve but kitchen lacked dish soap, towel and drinking glasses. Given housekeeping doesn’t clean for a 2 night stay it would have been nice to have those things. Also one bedroom lacked a remote and the other bedroom remote had dead batteries. However, breakfast was nice assortment and gentleman attending to it was very pleasant. I’d stay again cause location is convenient.

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“Much better pre-Covid - surly, sulky check-in girl”

I have to admit, it has been a few years since I stayed at this property. I mainly picked this hotel, as we were between trips and I needed a hotel with coin laundry. First impressions didn't go well. The trainee checking us in was surly, sulky and downright miserable. When I politely asked i... lisää

I have to admit, it has been a few years since I stayed at this property. I mainly picked this hotel, as we were between trips and I needed a hotel with coin laundry. First impressions didn't go well. The trainee checking us in was surly, sulky and downright miserable. When I politely asked if there was any possibility of an upgrade, without even looking at her screen, she grunted NO. I then asked if we could get a room on the ground floor, as we had quite a bit of luggage. She then argued that we could get our luggage into an elevator, but she finally relented. It would have been nice if she had told us that we could have easily reached our room if we walked out the door and went around the back, rather than struggling our way through the lobby and pool area. The room was fine, although the bed was rather small, and I had to go back to reception for extra towels. Luckily, Miss Sulky boots had left for the night, and a very nice, older night manager was on duty. I did reveal our check-in experience to him and he was appalled. Breakfast was okay, but it was so much better pre-Covid with more choices. And sadly, the nightly reception has been "enhanced" away. The hotel is in a great location with lots of restaurants, a Target, etc. But remember to bring your ID, especially if there is an event at the arena. The coin laundry was very cheap and it even takes credit cards. Machines worked well. The shuttle back to the airport was fine.

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