Renaissance Des Moines Savery Hotel

“Great hotel, Great staff”

We had a traumatized trip in this month. We missed our airline because the jet bridge disconnected. Stuck in airport for 24 hours, arrived in mid-night, rental car office closed. When we finally arrived our rental house, it was already taken by someone. We called police and waiting for the police r… lisää

We had a traumatized trip in this month. We missed our airline because the jet bridge disconnected. Stuck in airport for 24 hours, arrived in mid-night, rental car office closed. When we finally arrived our rental house, it was already taken by someone. We called police and waiting for the police report in the mid-night with our two little ones for couple hours… Thank god that we have a super nice Uber driver stayed with us and found this hotel for us. The staff has great customer service skills. The rooms are neat. The location is safe and convenient. Parking is on the street or in a garage across the street which is very reasonable. The restaurant and bar are also very good. It is in walking distance of numbers of good dining options and close to many events. Special thanks to GRACE BAKER, she has gone beyond her regular duties to help us and really made our day! Loved this place!

vähemmän

“Great hotel, even better staff”

Great hotel and even better staff. Hotel is located just down the street from the capital and within walking distance of several restaurants and other attractions. Had dinner at Coda and it was delicious. I had the Flatbread and my colleague had thr steak sandwich. Would have liked to have tried br… lisää

Great hotel and even better staff. Hotel is located just down the street from the capital and within walking distance of several restaurants and other attractions. Had dinner at Coda and it was delicious. I had the Flatbread and my colleague had thr steak sandwich. Would have liked to have tried breakfast at Scorpi but didn't have time. Loved all the little historic touches throughout the hotel while still being modern enough to meet our needs. Will definitely be back!

vähemmän

“Great Location for a quick stay.”

Hotel is in a great location. We stayed a Saturday night so parked on the street that is free after 9 and Sundays. Walked in the lobby and it smelled of cigarette smoke and musty. Front desk was friendly. Got to our room also had a weird odor but tolerable. Bed was comfortable.. bathroom was t… lisää

Hotel is in a great location. We stayed a Saturday night so parked on the street that is free after 9 and Sundays. Walked in the lobby and it smelled of cigarette smoke and musty. Front desk was friendly. Got to our room also had a weird odor but tolerable. Bed was comfortable.. bathroom was tiny. Great for a 1 day quick stay but everything costs extra.

vähemmän

“Overly perfumed lobby and tiny dimly lit room.”

Lobby area smelled very strongly of a cloying fragrance, to the point that I found it extremely unpleasant to be in the lobby for any period of time, which is annoying when you are traveling with a group and trying to meet up in the lobby to go places. I believe this fragrance is deliberately pipe… lisää

Lobby area smelled very strongly of a cloying fragrance, to the point that I found it extremely unpleasant to be in the lobby for any period of time, which is annoying when you are traveling with a group and trying to meet up in the lobby to go places. I believe this fragrance is deliberately piped in by the hotel, but it does not smell good and it is an extremely strong smell. I also booked a King room well in advance but was given the smallest hotel room I have ever been in with what was at best a single queen bed. It might have been a double - I couldn’t really tell. The room was also very dimly lit and the bathroom was downright tiny. On the positive side, the location was great and the staff were friendly and efficient.

vähemmän