Holiday Inn Express & Suites Ft. Lauderdale Airport West, An Ihg Hotel

“Another excellent stay”

I have stayed at this particular Hotel on numerous occasions in the past. This time I checked in on 29th January 2024 and checked out on 31st January 2024 Everytime I book, I always request a room on a high floor facing the back of the hotel ( overlooking the Waffle House) ...... and everytime... lisää

I have stayed at this particular Hotel on numerous occasions in the past. This time I checked in on 29th January 2024 and checked out on 31st January 2024 Everytime I book, I always request a room on a high floor facing the back of the hotel ( overlooking the Waffle House) ...... and everytime, the hotel staff look after my request which encourages me to stay again and again. I view it as a simple request that happily is always granted but so many hotels fail to even acknowledge requests like this, never mind granting them The hotel was renovated a few years back. It is clean, Breakfast.. although basic was tasty, always hot and plentiful. I noticed that the wonderful Hasina was still working in the restaurant, a wonderful friendly person with a special way of engaging with guests and making sure they are looked after. She is a credit to the hotel and IHG in particular It always seems to be busy, in particular with groups but that never detracts from my stays One of the advantages for me anyway, is its close proximity to Interstate 595. One albeit small downside to my stay and it is in no way specific to this hotel, is the practice that has developed since Covid, of hotels putting a "hold" on my credit card when I check in. The hold is released after check-out if everything is OK. However, as I am living in Ireland, the hold is in Dollars, when it is released the dollar amount is back on my card ... but here's the issue, my bank charges me a "Currency conversation fee" every time a dollar amount is applied to my card. So, I never get the same amount back .. I loose out each time. On this trip, I stayed at 5 different hotels and each time I lost out after the "holds" were released Would I stay here again , absolutely I will without hesitation

vähemmän

“A perfect wind-down day!”

My cousin and I arrived post cruise fairly early in the day. Kabir was at the desk when we arrived. He was very gracious to us, and offered to check us in early, as soon as our room was ready. It was a beautiful day and we were able to sit by the pool and wind down from our busy week. Kabir s... lisää

My cousin and I arrived post cruise fairly early in the day. Kabir was at the desk when we arrived. He was very gracious to us, and offered to check us in early, as soon as our room was ready. It was a beautiful day and we were able to sit by the pool and wind down from our busy week. Kabir signed us up for the 5 AM shuttle, and we decided to roll in early that evening, and walked over to Waffle House, right next door, for supper. We both had an Angus bacon cheeseburger with hash browns. The burger was very good, and the prices were affordable. Our room was clean, quiet, and well-supplied. I would recommend the hotel, and would definitely return, myself. Thanks again, Kabir, for making our stay so pleasant.

vähemmän