Hilton Dallas Rockwall Lakefront

“Fun”

Alex at the front desk was extremely helpful and knowledgeable. He went over and above to make sure that we had everything we needed The view overlooking the lake was great. Beautiful sunset over the lake Had a guitar player in the bar that was very enjoyable Pool was wonderful And again Alex was … lisää

Alex at the front desk was extremely helpful and knowledgeable. He went over and above to make sure that we had everything we needed The view overlooking the lake was great. Beautiful sunset over the lake Had a guitar player in the bar that was very enjoyable Pool was wonderful And again Alex was great

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“Amazing Lakeview Stay”

This is a beautiful resort hotel right on the lake and the staff were very friendly and accommodating with a slight exception. Upon arrival, I mentioned we were celebrating my birthday and ask if there were any complimentary offers. The desk staff said he would have a complimentary slice of cake de… lisää

This is a beautiful resort hotel right on the lake and the staff were very friendly and accommodating with a slight exception. Upon arrival, I mentioned we were celebrating my birthday and ask if there were any complimentary offers. The desk staff said he would have a complimentary slice of cake delivered to our room. Sadly, I didn’t get the cake. One other observation was the fact that although our room was nice, it didn’t include a lounge chair or small sofa. The magnifying mirror in the restroom for applying makeup was a plus! The lobby fireplace was also a nice touch. Our overall stay was very nice and we look forward to staying there again in the future.

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“Mediocre stay”

Staff was great when communicating with them through the app or text. In person they all acted like they couldn't care less that we were choosing to stay at their hotel. Very curt answers, no enthusiasm at all, not welcoming, etc. (except the valet, he was very kind and helpful!!) Room was nice, b… lisää

Staff was great when communicating with them through the app or text. In person they all acted like they couldn't care less that we were choosing to stay at their hotel. Very curt answers, no enthusiasm at all, not welcoming, etc. (except the valet, he was very kind and helpful!!) Room was nice, but bathroom showing its age a bit. Parking is not straightforward. Scan a barcode to register your car, but wouldn't let you register beyond midnight without charging you extra. Woke up to nearly every single car in the lot with flyers on them stating that they could get fined for future failure to not pay for parking - this should be a very large signal to management that there is a parking system issue. We came to this hotel after two nights at the Hyatt Place in Garland and the Hyatt staff was multiple times more helpful and welcoming. Hyatt was certainly more dated. You decide what's important to you. One final warning about the breakfast rate, should you choose to select it - They give you $25 credit/person for up to two people in the room for a max of $50/room. That $50 credit is to their meh onsite restaurant. We decided that the food at the close by Eggsquisite Cafe looked much better so we went there instead! (and it was eggsquisite!)

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