Hilton Garden Inn Columbia Northeast

“6 Stars out of 5 for the Staff”

The hotel itself is standard for the Hilton Garden Inn Chain. It is a popular hotel and as such shows some signs of wear and tear but as a bonus there is a Tesla charging station in the back for those driving one of Elon's cars. It has easy access to the highway, close to downtown Columbia [15 mi… lisää

The hotel itself is standard for the Hilton Garden Inn Chain. It is a popular hotel and as such shows some signs of wear and tear but as a bonus there is a Tesla charging station in the back for those driving one of Elon's cars. It has easy access to the highway, close to downtown Columbia [15 minutes] and at the intersection of the highway to Charlotte NC and Charleston SC. [note the pool is currently under renovation so it will be updated when this is complete]. However, the staff are uniformly excellent, among the best I have had the pleasure to interact with in 40 years of business and leisure travel. Whoever is in charge of hiring and training knows what they are doing for literally every staff member we had contact with [front desk, restaurant, housekeeping] was outstanding. Special shout out to Jevon and Alyssa. I would say thank you to all the staff for going out of their way to make our stay feel special but I think they treat everyone in this way - but thank you anyway!! One last note, the computers in the business section weren't connecting to the internet so the front desk took the time to print my boarding passes for me to save me time at the airport - everyone was great!

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“The best hotel & staff ever....”

My family & I have stayed at the Hilton Garden Inn Columbia/Northeast for the last eight years for every South Carolina Gamecocks home game. Ashish and his staff are like family to us. I highly recommend this hotel to everyone and especially to Gamecock nation. Thank you to Ashish and all his sta… lisää

My family & I have stayed at the Hilton Garden Inn Columbia/Northeast for the last eight years for every South Carolina Gamecocks home game. Ashish and his staff are like family to us. I highly recommend this hotel to everyone and especially to Gamecock nation. Thank you to Ashish and all his staff.... Go Cocks!!

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“Pleasant stay overall, but…”

My stay was overall pleasant. The room and the bathroom were clean, and the water pressure was adequate. However, the hair dryer needs cleaning as the handle was very sticky. The lady who checked me in lacked friendliness, which made me feel unwelcome. Her supervisor may need to help her recognize … lisää

My stay was overall pleasant. The room and the bathroom were clean, and the water pressure was adequate. However, the hair dryer needs cleaning as the handle was very sticky. The lady who checked me in lacked friendliness, which made me feel unwelcome. Her supervisor may need to help her recognize the significance of her role as the first point of contact for arriving guests. On the bright side, Alyssa at the breakfast bar was exceptionally courteous, welcoming, and professional, brightening my mornings. Additionally, the male front desk agent was gentle and professional, particularly when I requested a folio for review. Regarding breakfast, while the side menu items were overly greasy and oily, indicating a need for improvement, the grits and oatmeal were very delicious.

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