Hilton Garden Inn Cleveland Downtown

“Nice stay, but not a typical “Hilton honors” stay…..”

Girl at front desk was very nice. Bummed- Did not get our complementary bottles of water . The restaurants were closed all week, due to “it being a holiday week”??? Rooms were very clean, and coffee (kcups provided), fridge and micro- made our short stay very convenient! .

“Staff was helpful but room was sub-par”

The staff were very helpful but the room quality was not great. I'm not sure if we got put into a bad room because we had a dog (a 9lb chihuahua), but it smelled like stale cigarette smoke when I walked in, and there were many spots where paint was water damaged. The handle on the desk drawer was b… lisää

The staff were very helpful but the room quality was not great. I'm not sure if we got put into a bad room because we had a dog (a 9lb chihuahua), but it smelled like stale cigarette smoke when I walked in, and there were many spots where paint was water damaged. The handle on the desk drawer was broken. It was a king room, but the bed had only three pillows, two of which were not bed pillow sized but throw pillow sized. This is across the street from the baseball stadium, so there was a lot of noise and broken glass on the sidewalk after the night game the Wednesday of my stay. Breakfast was good and reasonably priced for a hotel breakfast.

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