Holiday Inn Express Hotel & Suites Texas City, An Ihg Hotel

“Not far from the Port”

Clean Rooms - nice staff - and not far from the Port of Galveston . Sonic , Starbucks and Buc-es near by ! Beds were comfortable and she sheets very soft. Breakfast was nice , area was clean and offered serval options . Very nice location at an affordable price especially compared to the island .

“Good visit”

Pier and Treasure were the best cooks we have had in a hotel buffet breakfast. They kept the area clean and the food was cooked very well. They both were friendly and greeted us and other guests each morning. They constantly asked if we needed anything else like coffee, creamer,muffins, etc. The… lisää

Pier and Treasure were the best cooks we have had in a hotel buffet breakfast. They kept the area clean and the food was cooked very well. They both were friendly and greeted us and other guests each morning. They constantly asked if we needed anything else like coffee, creamer,muffins, etc. The front desk manager was very nice and accommodating. We had an issue with the pull out bed sheets and the TV and they were both corrected within minutes. We will most definitely return to this location.

vähemmän

“Hotel is nice enough. Check in was fine. Our room smelled awful and the shower didn’t work very well.”

We booked a room with two king beds and got the handicapped room with two queen beds. Room smelled awful like heavy use of pine sol. The shower head was not secure and water pressure was weak. Other than that hotel was clean new and check in was fine.

“Walked in on another couple in a double booked room… thanks front desk.”

The cleanliness and peacefulness of the location made up for the shortcomings of the staff. We’ve stayed at IHG locations around the country for years and have never experienced what happened at this location. Upon check in the front desk worker was polite, but seemed very confused. We were hande… lisää

The cleanliness and peacefulness of the location made up for the shortcomings of the staff. We’ve stayed at IHG locations around the country for years and have never experienced what happened at this location. Upon check in the front desk worker was polite, but seemed very confused. We were handed keys to room 218, went up and opened the door to find two people already sleeping in the room. I felt so bad for the guests who were already in there. Keep in mind it was after midnight on a Wednesday. The front desk could only repeat to me that he had no idea how that happened. After about 20 minutes of stumbling through making new room keys, we made our way to our new room in hopes of it not being occupied. Breakfast was fair. The morning crew was much more attentive than the night crew. I surely hope the couple in the room we intruded on were offered a substantial discount for that mistake.

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