Marriott Cincinnati Airport

“A surprisingly great airport hotel”

This Marriott exceeded our expectations and is a great airport hotel at a reasonable price. The staff were all very friendly and helpful. We needed a shuttle to get back from dropping off a rental car and also a shuttle early the next morning . They did all that flawlessly. The lobby is spacious an… lisää

This Marriott exceeded our expectations and is a great airport hotel at a reasonable price. The staff were all very friendly and helpful. We needed a shuttle to get back from dropping off a rental car and also a shuttle early the next morning . They did all that flawlessly. The lobby is spacious and nicely decorated. Our room was very clean and while not overly large it had everything we needed and even a mini fridge. The fitness center and pool are very nice. The best part was the restaurant that had delicious food and drinks and many TVs so we could watch the playoff games. The elite level lounge for snacks, drinks and breakfast is a 10 out of 10 and one of the best I've seen.

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“fabulous experience”

Gena was our Server. She went over and above as a server as well as a great personality and customer attention. I work in the industry and it is very hard to find a server like Gena. This Marriott gets rave reviews I would highly recommend this restaurant for business and pleasure!

“Adequate Airport hotel - nothing exceptional”

Shuttle from Airport was quick and arrived at the pick up area about 10 minutes after I called the hotel. Check in was uneventul although I arrived after 4 PM, had checked in on line, and did not receive my mobile key until the morning after check in creating an unnecessary need to stop at the des… lisää

Shuttle from Airport was quick and arrived at the pick up area about 10 minutes after I called the hotel. Check in was uneventul although I arrived after 4 PM, had checked in on line, and did not receive my mobile key until the morning after check in creating an unnecessary need to stop at the desk. I used 2 confirmed upgrade nights to upgrade to a "Larger Corner King Room" - this was a waste of an upgrade. The room had a smaller chair than a regular room and no ottoman - so it was actually a "downgrade" instead of an upgrade in my opinion. There was also no luggage stand or shelf for my suitcase. The room, otherwise, was a standard Marriott guest room with a coffeemaker, decent TV and a fridge. The room was in the corner as advertised but this also meant that it was next to a "staff only" area where garbage/housekeeping supplies were kept next door with an open door - not a very good look for an upscale hotel right outside my room. Housekeeping was sub par. I was there for 2 nights - there was garbage in the hall on the floor outside my room that was never cleaned up. The bed was also made but not in a very tidy way. The M Club lounge was nice for evening hors'doerves and breakfast was Marriott lounge standard. Since my second night was a Friday night the lounge was closed that evening and for Saturday morning I was offered a breakfast coupon. I had both dinner and breakfast in the restaurant. The food was good and the staff was very friendly and provided good service. The shuttle back to the airport was quick and on time. Overall, this stay was just adequate for a Marriott.

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