Hilton Cincinnati Netherland Plaza

“Great front desk staff”

I stay here frequently and one of the main reasons is Jules at the front desk. She welcomes me with a smile and makes me feel special. The hotel is centrally located with spacious rooms. The restaurant and bar in the hotel is very nice and room service is open late.

“A grand lady, but time for a refresh of the guest rooms; rude housekeeping.”

The NP is my favorite hotel in Cincinnati....but not because of the rooms. The lobby, restaurant, and all main public areas are stunningly beautiful. You won't find a better example of French Art Deco anywhere in the city. I can only imagine how it was when the place first opened. It's like a grand… lisää

The NP is my favorite hotel in Cincinnati....but not because of the rooms. The lobby, restaurant, and all main public areas are stunningly beautiful. You won't find a better example of French Art Deco anywhere in the city. I can only imagine how it was when the place first opened. It's like a grand ocean liner from the 1930s. Where the NP falls short is in the accommodations department. Hallways leading to the rooms are dimly lit (The Shining comes to mind), the carpet is way past it's sell by date, and the woodwork has seen better days. The room itself was in pretty good condition. We were in room 1205. Yes, it's old, but it was clean, and the bed and bed linen were top notch. We both had a good night's sleep. Still, it was far from luxurious, and not really up to snuff when one thinks of a Hilton. The kicker, and the main reason for my average rating, is because housekeeping banged on our door at 8 a.m......ON A SATURDAY MORNING. Really? My wife was up, but I was still sleeping. This was three hours before check out time; what would possibly make them think this was acceptable? The way I see it, I paid to have the room until eleven; trying to rush us out the door first thing in the morning was presumptuous and rude. Management needs to teach them that they are there for the guests, and not the other way around. We ate dinner at The 1931, the hotel's main restaurant, and everything was lovely; no complaints. So, from now on we'll just visit the hotel for the bars and restaurant, and skip staying overnight.

vähemmän