Candlewood Suites West Springfield, An Ihg Hotel

“A Cut Above The Rest”

I have been staying in West Springfield for years and years. Mostly on business and now transporting my daughter to UMASS. I have stayed in multiple hotels multiple times in the last 20 years. Unfortunately several of them have gone downhill recently as parent companies seemed to have NOT reinves... lisää

I have been staying in West Springfield for years and years. Mostly on business and now transporting my daughter to UMASS. I have stayed in multiple hotels multiple times in the last 20 years. Unfortunately several of them have gone downhill recently as parent companies seemed to have NOT reinvested in their product. This however is not the case for Candlewood. IHG who owns this property as well as Holiday Inn has done a great job keeping this place up. The rooms are good size, the beds are very comfortable and everything is clean and works the way it is supposed to. I always have a comfortable stay. The price for what you get is very reasonable and the staff is very friendly.

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“Will definitely use again!!”

Here for the Big E with 3 rooms and 6 people--and not a negative word in the crew!. Starts with amazing staff and goes through clean rooms, great locale, spacious rooms, gazebo, pool area, etc/ Thanks and see you again!!

“Pleasant”

From the moment we arrived, we were welcomed. Mary, at the front desk, is wonderful, a warmly patient smile with any and all customer bobbles. (not reading clearly written signs and missing that the paper to be completed was clearly highlighted at the key sections) Dog friendly and very clean.... lisää

From the moment we arrived, we were welcomed. Mary, at the front desk, is wonderful, a warmly patient smile with any and all customer bobbles. (not reading clearly written signs and missing that the paper to be completed was clearly highlighted at the key sections) Dog friendly and very clean. Place is a little run down. Room bathroom door pretty messy at the base, and the suite room bedroom was a little small, with the desk and chair not easily accessible. There is no breakfast dining area, but there is a pool and gym and washer/dryer facilities. Room kitchen facilities, fridge, microwave, coffee maker, stove top, dishes, table top for dining, etc. were great as was the suite sitting area. Even with some of the cons, would stay again.

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“Loved the pool!”

The pool, with accompanying hot tub, was the best part about this hotel. The room was clean, and had everything you would expect. Kudos to the friendly person who checked us in and patiently answered all our questions. The only comment I have is that the comforter was a bit slippery and I felt li... lisää

The pool, with accompanying hot tub, was the best part about this hotel. The room was clean, and had everything you would expect. Kudos to the friendly person who checked us in and patiently answered all our questions. The only comment I have is that the comforter was a bit slippery and I felt like I was struggling in the night to keep it on the bed. Would definitely stay again.

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