Springhill Suites Chicago O'hare By Marriott

“Front Desk - lots of kudos!”

The front desk is absolutely awesome! After I checked in, I left my car keys off to the side on the front desk. Michelle & Tania went to great lengths to track me down and let me know they had my car keys! They also were very funny about it (said they would be happy to keep my car if I didn't want … lisää

The front desk is absolutely awesome! After I checked in, I left my car keys off to the side on the front desk. Michelle & Tania went to great lengths to track me down and let me know they had my car keys! They also were very funny about it (said they would be happy to keep my car if I didn't want it) - did not make me feel like an idiot for leaving my keys there! Then, then next morning, I needed some help with my reservation, and Shawn and Zulma were super helpful as well. I would definitely recommend staying here, if only for the front desk staff! Beside that, the rooms are very clean, updated, and quite. The breakfast is also very good!

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“No Issues With Room Cleanliness”

4 stars just. We had to wait from 15:30 until 16:30 to get access to our std hotel room; despite the 15:00 normal check-in time. The hotel though appeared busy on that Friday and thus many others were also waiting for a free room. More cleaning staff are obviously needed. The room was clean, which … lisää

4 stars just. We had to wait from 15:30 until 16:30 to get access to our std hotel room; despite the 15:00 normal check-in time. The hotel though appeared busy on that Friday and thus many others were also waiting for a free room. More cleaning staff are obviously needed. The room was clean, which considering the many recent negative reviews about this; was pleasing. The in room fridge was valued for my temp sensitive medications. The supplied breakfast with some hot food items was mostly pleasing. The dining area though is just too small when the hotel is busy. Wifi is only free if you are a Marriott member. Why so in 2024? The data speed of simple e tasks was also slow. Freeway and rail noise into the room on the western side is still obvious, despite the triple window glazing. Ask for a room on the eastern side. The Italian pizza restaurant = Sputinos ? just down the road is recommended for dining in or take-outs. The hotel is a 10-15 minute flat walk to the Cumberland Stn Blue Line rail line; which makes getting into Downtown easy and cheap. A $5 pp 24 hr pass is a bargain. We did not have a car but it is $$ to park and the spaces fill up. We used the efficient and on time airport shuttle, which leaves the hotel half hourly for its 10 min run to the various terminals.

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“Gets the job done / good pragmatic hotel that offers value, safety, transit-location & amenities”

Good location - 10 min walk from the CTA blue line train, very good water pressure in the shower, what the free shuttle from ORD lacked in finesse it made up for in functionality, an Outback Steakhouse is attached next door and there’s a Dunkin a block away. Wrigley is about an hour away on the tr… lisää

Good location - 10 min walk from the CTA blue line train, very good water pressure in the shower, what the free shuttle from ORD lacked in finesse it made up for in functionality, an Outback Steakhouse is attached next door and there’s a Dunkin a block away. Wrigley is about an hour away on the train + a bus transfer, very easy. Breakfast is free in the AM, but I didn’t get a chance to try it or the TV / channel selections. Wi-Fi is good. Employees I interacted with were great. It’s not the fanciest and it’s a bit long in the tooth in some respects, but I found it to be a great value for someone who prioritizes airport/shuttle and transit access and tries to keep his hotels under $150 but still wants to extract max value out of that price point. I would definitely stay here again.

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