Springhill Suites Chicago O'hare By Marriott

“No Issues With Room Cleanliness”

4 stars just. We had to wait from 15:30 until 16:30 to get access to our std hotel room; despite the 15:00 normal check-in time. The hotel though appeared busy on that Friday and thus many others were also waiting for a free room. More cleaning staff are obviously needed. The room was clean, which … lisää

4 stars just. We had to wait from 15:30 until 16:30 to get access to our std hotel room; despite the 15:00 normal check-in time. The hotel though appeared busy on that Friday and thus many others were also waiting for a free room. More cleaning staff are obviously needed. The room was clean, which considering the many recent negative reviews about this; was pleasing. The in room fridge was valued for my temp sensitive medications. The supplied breakfast with some hot food items was mostly pleasing. The dining area though is just too small when the hotel is busy. Wifi is only free if you are a Marriott member. Why so in 2024? The data speed of simple e tasks was also slow. Freeway and rail noise into the room on the western side is still obvious, despite the triple window glazing. Ask for a room on the eastern side. The Italian pizza restaurant = Sputinos ? just down the road is recommended for dining in or take-outs. The hotel is a 10-15 minute flat walk to the Cumberland Stn Blue Line rail line; which makes getting into Downtown easy and cheap. A $5 pp 24 hr pass is a bargain. We did not have a car but it is $$ to park and the spaces fill up. We used the efficient and on time airport shuttle, which leaves the hotel half hourly for its 10 min run to the various terminals.

vähemmän

“Overall adequate stay”

We stayed here for 7 nights and the weather was extremely cold. The floors were cold and the dog was uncomfortable. We had a large 2 queen handicapped room. We needed a space heater to use the bathroom. The rug was not very clean and some of the furniture was pretty rickety (chairs at table) . WIFI… lisää

We stayed here for 7 nights and the weather was extremely cold. The floors were cold and the dog was uncomfortable. We had a large 2 queen handicapped room. We needed a space heater to use the bathroom. The rug was not very clean and some of the furniture was pretty rickety (chairs at table) . WIFI ok. Breakfast over the weekend was better that weekdays. More offerings and better selection. They actually brought out the waffle makers on weekends. Hot runny oatmeal as usual. Hot dishes that changed daily. They had some greek yogurt on weekdays which I could eat. I usually had scram eggs. Regular dannon yogurt there daily. Coffee was good. This was Thanksgiving. Our housekeeper Maria was very helpful. I have written this for Marriott before but the people who are hired should at least know the words in english for their jobs. I asked for a box of kleenex and she tried to tell me that my room was not scheduled to be cleaned and showed me her clip board. After a few gestures she understood that I meant tissues and handed me a box.

vähemmän

“Average”

Staff was friendly and helpful. Price was a little high for the condition of the hotel. Hotel desperately needs a remodel. We probably won’t stay here again. Not cause of staff, but price you pay for the outdated hotel. Breakfast was good, but not great.