Sonesta Simply Suites Philadelphia Mount Laurel

“Best deal in town”

Great place to stay. Clean. Friendly at front desk. Full kitchen. Highly recommended. Central to restaurants and shops. The only issue is that I was trying to do my laundry before a cruise, and most of the washers and dryers were out of order even though they had just got them installed the day ... lisää

Great place to stay. Clean. Friendly at front desk. Full kitchen. Highly recommended. Central to restaurants and shops. The only issue is that I was trying to do my laundry before a cruise, and most of the washers and dryers were out of order even though they had just got them installed the day before we arrived. But the front desk was really good about giving me my money back.

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“Not a place I'd recommend, but it worked out”

This isn't a hotel I would recommend that a friend or family stay in, but it did end up working out for me on short notice, after multiple issues. I will start with the good: the management/owner was extremely nice and accommodating. She gave us a discount for all the issues we had (see below). ... lisää

This isn't a hotel I would recommend that a friend or family stay in, but it did end up working out for me on short notice, after multiple issues. I will start with the good: the management/owner was extremely nice and accommodating. She gave us a discount for all the issues we had (see below). The bed and bathroom were also spotlessly clean, which is probably the most important thing in a hotel. Now the bad: we had to look at four rooms before we found one that worked. We are not picky people, but the issues were significant. The first smelled strongly of cigarettes and the A/C was broken. In the second the toilet did not work. In the third, the room smelled strongly of marijuana. Then finally, the fourth was good! No bad smells, a functional toilet and working A/C. I'd say to avoid the cigarette smells (which may have come from outside) try to get a room on the third floor facing away from the parking lot. As another general note, this a hotel that caters to longer stays, and I believe some people in the hotel were living there. That is certainly not something I judge and is just an unfortunate reality in this country. However, because this is a hotel people live in, there were a lot of children running around and being loud, as well as a lot of people hanging out in the parking lot and other spaces. No judgement toward these families who were obviously just trying to live in what was their temporary home, but it doesn't make for a restful or calm environment for travelers.

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