Hilton Garden Inn Buffalo Airport

“Reasonable motel right across from Buffalo airport”

This review will be a bit difficult to write. The location to the Buffalo airport is great and the hotel has a van to get you there. It is a good-sized motel with plenty of rooms, very good staff on the reception desk, and substantial funds spent on the first level with the check-in area, an ar... lisää

This review will be a bit difficult to write. The location to the Buffalo airport is great and the hotel has a van to get you there. It is a good-sized motel with plenty of rooms, very good staff on the reception desk, and substantial funds spent on the first level with the check-in area, an area to sit and chat, and a very adequate eating area with food and drink. Our room was on the third floor (of five or six floors?). The rooms and the hotel in general seemed quite clean. But there seems to have been a minimal amount spent to either keep the guest rooms working perfectly (e.g. shower in our room was woeful in terms of water pressure) or updated. The carpets and the couch, stuffed chair, and desk all seemed quite dated. Put another way, staying in this "suite" with a separate room for the couch/stuffed chair/desk and having it cost about $230...with no updating done in the room for some time (including the bathroom), I felt that it did not meet my expectations. So, if that doesn't bother you (but be careful of making sure the shower meets your expectations) and paying that amount is OK, then go for it.

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“great room and pool, but a few issues should be addressed”

The room was very clean and comfortable, with a mini-fridge, microwave, and coffee maker. Our requests for early check-in and a quiet room not facing the airport were accommodated graciously by the front desk clerk, who I think was named Kurt. The airport is directly across the street, so we were... lisää

The room was very clean and comfortable, with a mini-fridge, microwave, and coffee maker. Our requests for early check-in and a quiet room not facing the airport were accommodated graciously by the front desk clerk, who I think was named Kurt. The airport is directly across the street, so we were pleasantly surprised that we did not hear the planes while in the room. WiFi worked well. We took a dip in the nice large indoor pool, which was quite refreshing after trudging around outdoors in punishingly high heat and humidity. There are cookies to welcome guests arriving in the afternoon. Breakfast is available but not included, so we did not partake. At the convenient on-site restaurant, we had a courteous server and average dinner food which one would expect in this type of hotel. McDonald’s is next door and there are additional fast food options further down the road. The property is basically on hotel/restaurant/car rental row, so if you need a grocery store or other type of business, you might want to take a bus (bus stops are very close to the property) or taxi. You could walk across the street to the airport, but given the traffic, it’s probably safer to take the free hotel shuttle. We used that and found that the driver, a young man named Steve, seemed reluctant to help us gray-haired senior citizens take our small and medium-size bags from the lobby to the van. Another unpleasant surprise was the 3 dead flies, which we saw in the morning and again late at night, on the window sills in the lobby and restaurant. Other than the flies, the lobby is comfortable.

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“Worn Out Airport Hotel is Fine for One Night”

Look, this is a standard, plain old, sorta worn out airport hotel. You're staying here because of the location, not because of the amenities. It's fine, it's across the street from the Buffalo airport, and it is what it is. I slept just fine, not super comfortably but well enough for a one night... lisää

Look, this is a standard, plain old, sorta worn out airport hotel. You're staying here because of the location, not because of the amenities. It's fine, it's across the street from the Buffalo airport, and it is what it is. I slept just fine, not super comfortably but well enough for a one night stay. The room was reasonably clean and in a state of disrepair, but nothing that I couldn't deal with. I do think this hotel is overpriced for what it is, and it seems there are no deals to be had here. I was also disappointed that I wasn't given any sort of upgrade nor acknowledgement for being a Hilton Diamond member. Since my flight arrived after midnight, I took advantage of the free shuttle from the airport. I was traveling alone and didn't feel unsafe at all. I had to call the hotel to request the shuttle, and it arrived within 10 minutes even well after midnight. The driver was nice and got super excited when I slipped her a $5 tip. Apparently not many customers tip, so throw the driver a few bucks to make their day or night. I also rode the shuttle back to the airport to pick up my rental car the next day. I took advantage of the 24 hour shop in the lobby, it's a well stocked pantry and since I was starving, I got a few bottles of water and a cup of instant Oatmeal. I loved that my room had a microwave and fridge, which came in handy. The bed was comfortable, the shower was hot, and I slept just fine (considering I had to get up super early the next day). I mean, this again is just an airport hotel and I would not stay here for any other reason except that I have a flight or am arriving from a flight. This isn't a vacation type spot at all.

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