Fairfield Inn & Suites By Marriott Buffalo Airport

“Outstanding”

This is a lovely clean location close to the airport. Did I say clean? Yes, very! The front desk is 5 Star especially Britney Bastian. She was professional and accommodating to all our needs. I would do everything I could to keep her on staff. She truly went above and beyond. Our group was... lisää

This is a lovely clean location close to the airport. Did I say clean? Yes, very! The front desk is 5 Star especially Britney Bastian. She was professional and accommodating to all our needs. I would do everything I could to keep her on staff. She truly went above and beyond. Our group was close to 30 people and all had a wonderful time here.

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“Decent hotel but slightly overpriced for what it is.”

We booked a 2 night stay at the last minute after running into a problem at our previous hotel. It was kind of expensive for what it was. The room was nice, but simple. Bed was a little soft. Sheets provided were very thin and nothing in the way of a quilt or duvet. We had to request that separat... lisää

We booked a 2 night stay at the last minute after running into a problem at our previous hotel. It was kind of expensive for what it was. The room was nice, but simple. Bed was a little soft. Sheets provided were very thin and nothing in the way of a quilt or duvet. We had to request that separately from the front desk and it was provided. Hotel was very noisy the first night as it was busy and we were close to the elevator. Shower had good water pressure and temperature. Complimentary breakfast was provided on both days but we never made it due to timing. Free hot chocolate, coffee and tea 24/7 in the lobby was a nice touch. Front desk staff was very helpful and friendly. We would return again if in the area.

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“Pretty good, but shuttle is great!”

The airport shuttle is so nice and we were so thankful that it ran 24/7. The room was clean but the pillows were almost non-existent. If we hadn’t of gotten in past midnight I would have gone downstairs and asked about different pillows. This made for a somewhat sleepless night. I would definitel... lisää

The airport shuttle is so nice and we were so thankful that it ran 24/7. The room was clean but the pillows were almost non-existent. If we hadn’t of gotten in past midnight I would have gone downstairs and asked about different pillows. This made for a somewhat sleepless night. I would definitely go back, I just need to bring my own pillow

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“Fairfield Buffalo Airport Poor Heating System”

The hotel is in a nice location. However, the heating system does not function properly. It does not help when they turn off the heat in the rooms and when you arrive it is 65 degrees. The malfunction of the heating system resulted in the room not heating up until mid day the next day. When you... lisää

The hotel is in a nice location. However, the heating system does not function properly. It does not help when they turn off the heat in the rooms and when you arrive it is 65 degrees. The malfunction of the heating system resulted in the room not heating up until mid day the next day. When you arrive there are no luggage carts available. People have a habit at this hotel of taking the carts to their room then just abandoning them in the hallway. The hotel staff do not appear to make any effort to ensure they are returned. The cleaning staff are short on English, and while we requested our room be refreshed they did not leave any bath towels. Staff are not that friendly or helpful, appear to just be filling a job, and hot connected to the customers. I have stayed at this hotel a total of 7 times and despite the location this is my last stay.

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