Sheraton Charlotte Airport Hotel

“A hotel with a great staff.”

Yes, this is an older hotel and needs updating but what stood out to me was the staff in many of the departments. From check in with Chase who was customer service oriented. Her work was even made better by Tatyana, Trinity and Tara. I want to thank Christina in the lounge who was very pleasant a… lisää

Yes, this is an older hotel and needs updating but what stood out to me was the staff in many of the departments. From check in with Chase who was customer service oriented. Her work was even made better by Tatyana, Trinity and Tara. I want to thank Christina in the lounge who was very pleasant as well as Belkys and Jardine for a pleasant stay. I was taken aback by Alex in security who stopped me from walking in the hall next to the front desk. The hotel is in a desolate area, and I did not want to walk outside in the dark. It was about 8 pm and Alex in Security told me the corridor was closed off and it was not. He was not friendly and made me feel like I did not belong in the hotel. I asked the front desk, and they said of course I could walk in the hall. His behavior was very bizarre and made me feel uncomfortable. With over 1600 nights at MArriott, I just wanted to do my daily steps. This incident will make me think twice about returning. I even met Diana in HR in the elevator and she gave me great advice on restaurants. She went out of her way to be helpful. Thank You Diana.

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“A Good Place to Await Your Flight Out of CLT The Next Morning”

We stayed at the Sheraton Charlotte Airport Hotel because we had a flight out early the next morning. We arrived late afternoon. Yes, this hotel is good for awaiting your flight out the next morning. Nice people, clean but simple rooms, good shuttle service to the airport, and decent dining… lisää

We stayed at the Sheraton Charlotte Airport Hotel because we had a flight out early the next morning. We arrived late afternoon. Yes, this hotel is good for awaiting your flight out the next morning. Nice people, clean but simple rooms, good shuttle service to the airport, and decent dining. We'd use it again.

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“Not impressed”

Stayed here for over a week for storm releif after Helene.2 per room. Had to call room service every night to get washcloth delivered to our room. Tub did not drain well, so ankle deep in water after a shower, only left 1 bottle of water per room knowing we were 2 per room. And on 2nd day I can al… lisää

Stayed here for over a week for storm releif after Helene.2 per room. Had to call room service every night to get washcloth delivered to our room. Tub did not drain well, so ankle deep in water after a shower, only left 1 bottle of water per room knowing we were 2 per room. And on 2nd day I can almost swear they downgraded the toilet to single sheet. Would probably stay for one night before a flight of other hotels in the area were full.

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