The Giacomo, Ascend Hotel Collection

“Anniversary Celebration”

My husband and I stayed at The Giacomo Hotel to celebrate our 25th anniversary. Hotel is located very close to the Falls and all the attractions and nearby restaurants. We stayed in the Rapid Grand Deluxe with whirlpool tub. We booked this room for the king bed and whirlpool tub. Bed was very co… lisää

My husband and I stayed at The Giacomo Hotel to celebrate our 25th anniversary. Hotel is located very close to the Falls and all the attractions and nearby restaurants. We stayed in the Rapid Grand Deluxe with whirlpool tub. We booked this room for the king bed and whirlpool tub. Bed was very comfortable. Whirlpool tub was very refreshing to use at the end of long day of touring. Breakfast is not continental. It is a full breakfast with eggs, potatoes, bacon or sausage. Sometimes, they had French toast and sausage gravy with biscuits. They also have cereals, assortment of breads, bagels and muffins. They also have a waffle maker if you want to make your own waffles. Everything was delicious. They have a bar and lounge that is opened from 5:00 - 10:00 pm. We didn't go into the bar, but it was open. It has the Skyview Lounge on the 19th Floor to also relax and watch the fireworks at 10:00 pm every night. They also have a fitness center in the basement that consists of a universal, weights up to 50 lbs., treadmill, and recumbent cycling equipment. Ice is also located in the basement. There was a minor hiccup with everyone had to leave the hotel immediately as there was an emergency on one of the floors. Apparently, some guest decided to use the fire extinguisher which caused the alarms to go off and the local fire department came. We were back in our rooms about a half hour later. This just shows how automatic the emergency systems work and how much the hotel management look out for the safety of all their guests. We had a great time and would stay here again. We can't wait to go back to explore the Canadian side!

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“Convenience, luxurious accommodations and close to all the fun!”

They are conveniently located so it is a short walk to a variety of restaurants and Niagara Falls is nearby as well. We had the best times when we took the short walk across the "Rainbow Bridge" to the Canadian side where we took in the amazing views as well as enjoyed the great eats and carnival a… lisää

They are conveniently located so it is a short walk to a variety of restaurants and Niagara Falls is nearby as well. We had the best times when we took the short walk across the "Rainbow Bridge" to the Canadian side where we took in the amazing views as well as enjoyed the great eats and carnival atmosphere. Our room was both spacious and so comfortable. The bathrobe was to die for!

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“This hotel is FABULOUS!”

We only stayed one night, but we had a wonderful experience. Warren and Kinesa were both friendly and helpful. The room was clean. The bed was so comfortable. I was nervous about the parking situation, but we were able to park in their gated lot- it was very easy. I would highly recommend this love… lisää

We only stayed one night, but we had a wonderful experience. Warren and Kinesa were both friendly and helpful. The room was clean. The bed was so comfortable. I was nervous about the parking situation, but we were able to park in their gated lot- it was very easy. I would highly recommend this lovely hotel!

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“Some good points and some bad”

Stayed for 2 nights as part of our trip to New York and it was an ok experience. Check in was brilliant, the person on the front desk was very welcoming and was really lovely so that was a great start. Got to the room and at first glance looked brilliant but then we found little bits that reduced… lisää

Stayed for 2 nights as part of our trip to New York and it was an ok experience. Check in was brilliant, the person on the front desk was very welcoming and was really lovely so that was a great start. Got to the room and at first glance looked brilliant but then we found little bits that reduced my score for this place. It's very tatty, wallpaper peeling off, chipped furniture, stains on the ceiling and carpet. The shower takes for ever to get warm too. There's huge pipes exposed in the room and an air con unit that is massive and just turns on randomly, and it didn't warm the room up when we got a bit chilly. Housekeeping did a good job to begin with, the room was really clean but not great after the first night, clean towels left but they didn't replenish the coffee or put clean cups in so we were unable to make ourselves a drink the second morning! The room was at the back of the hotel so no view and a constant noise of something like an industrial fan blowing all night and trucks coming at 5am making a noise under the window! However, the bed was comfy and the pillows great too! An alright stay but I would go elsewhere if we visited Niagara Falls again.

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