Seneca Niagara Resort & Casino

“The Best, calm , relaxing and quiet.”

The rooms were very clean with a freshness in the air of the room. Hotel staff excellent. We felt safe and secure. The King size bed made my sleep peaceful. The view was awesome. The shower was huge. I felt like a million. The lighting for me was a little dim. Perhaps it could of been turned up. I … lisää

The rooms were very clean with a freshness in the air of the room. Hotel staff excellent. We felt safe and secure. The King size bed made my sleep peaceful. The view was awesome. The shower was huge. I felt like a million. The lighting for me was a little dim. Perhaps it could of been turned up. I don't know. I highly recommend anyone going to Niagara Falls to stay at the Hotel.

vähemmän

“Family Roadtrip - 2 night”

Overall this hotel is really good. Would come back to this hotel if visiting Niagara Falls on the US side. As always I’ve created a checklist of whats important when we book hotel. Room-clean Bed-very comfy Refrigerator-yes Microwave-no Bathroom-clean Toilet-doesn't clog/clean Shower-great water p… lisää

Overall this hotel is really good. Would come back to this hotel if visiting Niagara Falls on the US side. As always I’ve created a checklist of whats important when we book hotel. Room-clean Bed-very comfy Refrigerator-yes Microwave-no Bathroom-clean Toilet-doesn't clog/clean Shower-great water pressure Air-condition - works good/not noisy Smell - very inviting casino smell in the room and the lobby. But since it’s a casino, you can still smell smoke even thou it’s a non smoking room but it doesn’t smell bad or weird. Area - around the hotel is a little skeptical especially the covered parking. Seems nobody else is parking there. We just park at the open lot in front of the casino. Niagara Falls is a few blocks away if you don’t mind walking. Street Parking is hard to find around the stores. Tip for tourist visiting: If planning to do the whole day in Niagara, try to find a whole day pass parking and stay until the fireworks at night. It is cheaper than finding parking on the street which they charge by the hour. Pool - It has a very nice pool. Kids had a blast. Built-2005 Still kinda new and they kinda maintained it.

vähemmän

“It was ok, nothing to write home about”

Although the hotel lobby and restaurants were nice, and the staff was incredibly personable the room left a lot to be desired. The bathroom sink wasn’t draining so we pulled out the plug. It was disgusting. The view of the falls from our room was basically mist. We were on the 25th floor and the… lisää

Although the hotel lobby and restaurants were nice, and the staff was incredibly personable the room left a lot to be desired. The bathroom sink wasn’t draining so we pulled out the plug. It was disgusting. The view of the falls from our room was basically mist. We were on the 25th floor and there was no actual view of the falls. The beds were so so.

vähemmän

“Think twice!”

This hotel is quite beautiful looking from the outside and the finishes in the lobby areas. Besides that, the beauty ends. The front desk staff are the surliest, (Debbie) I have ever encountered. NO welcome comment, not even a smile!. Please do not work at the front desk if you don't like your job!… lisää

This hotel is quite beautiful looking from the outside and the finishes in the lobby areas. Besides that, the beauty ends. The front desk staff are the surliest, (Debbie) I have ever encountered. NO welcome comment, not even a smile!. Please do not work at the front desk if you don't like your job!. The rooms and hallways were once quite nice, but are now very tired looking. Everything needs a deep clean and a refreshing. Dinner at KOI was excellent, until I saw the front manager (Maître D), scoop rice out of the large pot and pat it all down in the individual customer bowl with his bare hands. Keep in mind he has shook hands and patted shoulders of many patrons, handed out menus and wiped his hands on the back of his pants. Are there health checks? I did speak to him and he said he wasn't aware that he did that! Please bring this hotel back to the status it once had, a jewel in the USA Niagara area.

vähemmän