Fairfield Inn & Suites By Marriott Cartersville

“Credi card charge ”

Hotel itself fine, but when looked at credit card statement after our stay they put a pending $190 charge in addition to the $166.55 cost of our stay. Called and asked about it and was told it was for incidentals. Couldn't explain further what that was and how they came up with that amount. Wa… lisää

Hotel itself fine, but when looked at credit card statement after our stay they put a pending $190 charge in addition to the $166.55 cost of our stay. Called and asked about it and was told it was for incidentals. Couldn't explain further what that was and how they came up with that amount. Was not told at check-in that they would be doing that. Six days later the $190 is still on statement. Checking every day for its removal and have it noted with my credit card company. Not happy.

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“Quick overnight stay.”

This location was good for one night. Apparent there was some recent remodeling. Room was clean and standard Fairfield breakfast. Never saw staff in the morning. There was no one at front desk at check out and just a basket to drop off room keys. If passing through, would stay again.

“Not worth what they charge, & the room had trash left in it. For THIS price- go to the Hamilton in Emerson.”

I'm here at this hotel right now, exhausted, and really, I'm just ready to shower and sleep. But I wanted to write this review before I forgot. PROS - ▪︎Hotel seems nice, desk attendant was extremely pleasant/ friendly. ▪︎Check-in simple enough. ▪︎Bed appears to be super comfy, as do the pi… lisää

I'm here at this hotel right now, exhausted, and really, I'm just ready to shower and sleep. But I wanted to write this review before I forgot. PROS - ▪︎Hotel seems nice, desk attendant was extremely pleasant/ friendly. ▪︎Check-in simple enough. ▪︎Bed appears to be super comfy, as do the pillows, and very clean & bright. ▪︎ Bathroom seems clean, and the water is very hot. *CONS - •bug/bugs in the room. •trash was left in the bedside nightstand, not gross, but it shouldn't be there. •Paper is in one of the light switches buttons - it shouldn't be there. •There are no USB plugs anywhere in this room, EXCEPT on the back of the TV, and that don't really charge the phone too quick. •The room phone is janky- I did try calling the front desk, they could not hear me..... they called my room back - still could not hear me, the line was static. •The room is small and cramps. I paid $180 for this room tonight, it's NOT a $180 room. I paid $205 last night at the Hamilton in Emerson - worth every single penny, and then some, ( I wish I would had drive back there this evening, I was just trying to save time). ■ Hindsight - when I pulled up tonight, and I saw all those people hanging out by the front doors smoking, I should have pulled on through....I even said to my husband, "what sort of hotel do people hang out by the doorways like that". His reply was, "usually not good ones, but it's raining and cold so - where are they gonna go".

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