Omni La Costa Resort & Spa Carlsbad

“What more could you ask for? From STL to SD, perfect spot”

From the time I arrived until my 5 am departure the staff were attentive, helpful and simply there to help me because it was their job. The unplanned tour led by Bo was amazing. The property history session was even greater. Learning that there are three current staff from the old days, means a lot… lisää

From the time I arrived until my 5 am departure the staff were attentive, helpful and simply there to help me because it was their job. The unplanned tour led by Bo was amazing. The property history session was even greater. Learning that there are three current staff from the old days, means a lot. Means your location was worth the stay for your employees then! And now myself as well. Our 11th year wedding anniversary is December 21, 2024. If the Lord allows, we'd love to be in SD at the Omni, Carlsbad again! Besides, the views and local folks hanging out at the pool was an amazing vibe. Clean rooms, responsive front desk, golf carts whenever we need to be transported...a time was had! Thank you all. Your employee training is evident!

vähemmän

“Conference fun, would recommend!”

The property was delightful. Old charm but has been updated. The pool was fantastic, and there was a separate pool for adults, which was great. Our event was a conference event, and the food served for large group was outstanding. Best scrambled eggs ever! Service Team at the Vue restaurant wa… lisää

The property was delightful. Old charm but has been updated. The pool was fantastic, and there was a separate pool for adults, which was great. Our event was a conference event, and the food served for large group was outstanding. Best scrambled eggs ever! Service Team at the Vue restaurant was great, as were the service at Bob's Steakhouse.

vähemmän

“Good Location. Need improvements in the Check In experience.”

Check in was pretty bad. I got to the hotel at 3:30pm and the room was not ready. Got message with room number at 4:10pm but when trying to unlock the door the key didn't work. I called twice to the reception - first time they said they are sending someone. Nobody came. Second time they told me the… lisää

Check in was pretty bad. I got to the hotel at 3:30pm and the room was not ready. Got message with room number at 4:10pm but when trying to unlock the door the key didn't work. I called twice to the reception - first time they said they are sending someone. Nobody came. Second time they told me the room number is wrong and I need to go to a diff room... Overall pretty bad experience.

vähemmän

“Rooms can use an update”

The resort is beautiful and rooms are nice. The cleanliness of the rooms are unfortunately lacking, when I arrived I noticed the shower still seemed wet, there is a lot of wear in the tub and tiles. At one point in the middle of the night when I got up to use the restroom I saw a small mouse run ac… lisää

The resort is beautiful and rooms are nice. The cleanliness of the rooms are unfortunately lacking, when I arrived I noticed the shower still seemed wet, there is a lot of wear in the tub and tiles. At one point in the middle of the night when I got up to use the restroom I saw a small mouse run across the floor. The balcony area is full of spider webs. Given the cost of stay here I think the rooms are due for an update due to how much wear all the furniture and finishes have, then it would be 5 stars.

vähemmän