Hilton Garden Inn Birmingham Trussville

“Excellent customer service and accommodations”

Everyone from the front desk and sales manager to housekeeping was superb. I'd especially like to acknowledge Jocelyn in housekeeping. Excellent service at the front desk is a given, but how often do we interact with the hard-working housekeeping staff? I asked a question, she answered so politel... lisää

Everyone from the front desk and sales manager to housekeeping was superb. I'd especially like to acknowledge Jocelyn in housekeeping. Excellent service at the front desk is a given, but how often do we interact with the hard-working housekeeping staff? I asked a question, she answered so politely, offered additional assistance, was kind, and so friendly. She asked if our room was ok and if we needed anything else. Our room was extremely clean.

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“Great Location”

.The room, as far as floor and linens, was really clean and fresh. Loved the shades and curtains that allowed me to choose how bright the room would be. Some of the furniture had age, but it was from normal use and I respect them for using what did not need to be replaced to save money. 2.Safe l... lisää

.The room, as far as floor and linens, was really clean and fresh. Loved the shades and curtains that allowed me to choose how bright the room would be. Some of the furniture had age, but it was from normal use and I respect them for using what did not need to be replaced to save money. 2.Safe location-I travel alone and I felt like I could walk around the area safely 3.Close to mall and great restaurants such as Red Robin. Sam’s club was nearby too. Local places for hanging out were within four minutes. 4. Hot tub did not work. That was my only disappointment.

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“Easy access for interstate”

Easy access to interstate system. Older hotel but clean & room spacious. Bathroom very cramped for space but clean. No free breakfast as offered in other Hilton properties. Close to shopping & other restaurants. Will consider staying there again if I'm in the area

“weekend getaway”

The staff was super friendly and helpful. The room was a little beat up. They only clean the room once every four days. No shampoo in the dispenser. Had to go down to the front desk to get it along with some towels. There was not a safe in the room as advertised. The room was very noisy we could ... lisää

The staff was super friendly and helpful. The room was a little beat up. They only clean the room once every four days. No shampoo in the dispenser. Had to go down to the front desk to get it along with some towels. There was not a safe in the room as advertised. The room was very noisy we could hear the folks next door. And Every footstep from the room above. The area seems nice.

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