Towneplace Suites By Marriott Bentonville Rogers

“Great Team”

We stayed for two weeks extended stay. Check-in was flawless. Housekeeping insured we had everything we needed and never hesitated to get us anything we requested. The morning breakfast was extensive and fresh everyday. Front desk staff offered us a cool bottle of water each time we arrived at the… lisää

We stayed for two weeks extended stay. Check-in was flawless. Housekeeping insured we had everything we needed and never hesitated to get us anything we requested. The morning breakfast was extensive and fresh everyday. Front desk staff offered us a cool bottle of water each time we arrived at the end of our busy day. Friendly and excellent service all around. The hotel is a bit tired but everything is functioning and clean. The gym is well equipped and in perfect condition. One of the best gyms I have used in my extensive travels. The smooth operation is due to the leadership of the General Manager Brent Hageman. He runs the hotel like home-away-from-home and treats his staff like family resulting in a very upbeat and friendly atmosphere. The Front Office Manager, Kristin Manibusan was very helpful including helping me get my Uber app up and running! This is our second stay but will not be our last. When you travel and know what to expect in advance, it takes away a lot of stress. Thank you to Brent, Kristin and the entire team.

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“Studio”

The Studio room was clean but even more cramped than expected. In addition to the room feeling stuffed to the gills (especially if using the sofa sleeper), the room was dark. The popcorn-ish textured walls made the room feel dated. The sleeper sofa did appear to be brand-new but its style was wast… lisää

The Studio room was clean but even more cramped than expected. In addition to the room feeling stuffed to the gills (especially if using the sofa sleeper), the room was dark. The popcorn-ish textured walls made the room feel dated. The sleeper sofa did appear to be brand-new but its style was wasted in the otherwise blah room. The bathroom needs a cosmetic refresh; the sink cabinet is battered and wall paint was chipped in several places. When we checked in, our TV did not work. The front desk did come up promptly to reboot the TV, which fixed it. The flat-screen TV was small by 2023 standards, but space was limited because the room was a studio. We selected the hotel because it had an indoor pool. We had planned for our preschooler to burn off some energy before bedtime. The pool heater was broken and the water uncomfortably cold for swimming. This threw our bedtime plans for a loop. The hotel is waiting on a part to fix the heater. This issue is likely beyond their control. But if you're counting on the pool for a quickly approaching stay, you might consider calling the hotel to check about the heater. The location is good. Right off the interstate, it is convenient to downtown Bentonville and the museums. Several chain restaurants are located just a few minutes by car from the hotel. There is ample and easy open-air parking in the hotel lot. Staff were friendly. My husband reports that the breakfast buffet was good. The hotel met the basic requirements. Therefore a three-star rating.

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