Hampton Inn Detroit Auburn Hills South

“Great place if you like to shop or eat!!!”

Great front desk management! We felt welcome from the moment we walked in. Pool was nice for kids. Food was good for breakfast. Gym was also good. Rooms were a little small and outdated but we still loved everything about it. Everything was convenient.

“Did NOT provide the room booked but still great stay”

I booked a king bed room via the Hilton website. The day we are to arrive I got a call that morn asking if it was ok to change my room to 2 queen beds because the hotel “overbooked” king rooms. I said no. Unfortunately when we arrived at the hotel soon after check in time we were told we had to t... lisää

I booked a king bed room via the Hilton website. The day we are to arrive I got a call that morn asking if it was ok to change my room to 2 queen beds because the hotel “overbooked” king rooms. I said no. Unfortunately when we arrived at the hotel soon after check in time we were told we had to take a room with 2 queens because all of the king rooms were already booked. I asked how that could happen and was told “it happens all the time with 3rd party sites”. When I explained I booked via their website they had no explanation. At least they had a room for us. And the staff were very very friendly and apologetic for the error. The rest of the stay was lovely. The rooms are very sound proof with lots of room; I think it helped they gave us an accessible room. The heat/cool unit worked perfectly but no option for constant fan if you desire white noise to sleep. The room was clean and stocked with everything we needed though I did hear many customers saying their room did not have enough towels. The bed, pillows & linens were comfortable. The hotel was fully booked for some sort of sporting event for high school kids so we got up at the start of breakfast and only encountered 1-3 other folks so everything was fully stocked and at the correct temperature. Decent selection and tasted good for a hotel breakfast buffet. I give them 5 stars because it is not the local hotel’s fault that the national website overbooked king rooms AND the staff went above and beyond to apologize and make sure everything else met our needs, which it did. As long as you are not super fussy on what type of room you get, highly recommend this place and would stay here again.

vähemmän

“Clean and comfy”

I stayed for 4 nights for a business trip and the hotel is very clean. The people at the lobby were always friendly, the bed sheets, towels and tub were clean. I recommend it and would stay here again.