Doubletree By Hilton Washington Dc - Crystal City

“Great place near metro, coffee, and shopping.”

Great location for work, friendly staff and has everything you need. Bed and pillows comfortable. Workout room is nice but some of the machines are dated but they are functional. AC works great in the rooms. Some of the interior lighting is a little low but lots of lamps you can get ample light.

“Clean & Modern”

This was a very nice hotel, with some great views of the monuments and the pentagon. It is approximately a 20 minute drive into Washington DC. Staff were helpful and I liked the view in my room. The beds were pretty comfortable, although the pillow was a bit flat. The lobby was clean and modern a… lisää

This was a very nice hotel, with some great views of the monuments and the pentagon. It is approximately a 20 minute drive into Washington DC. Staff were helpful and I liked the view in my room. The beds were pretty comfortable, although the pillow was a bit flat. The lobby was clean and modern and the fitness centre was also clean and had lots of equipment. The room was decently clean, with some aspects of the decor needing a little updating, but nothing major. The overall vibe of the room was clean and modern-ish. The blackout drapes were very good and the bathroom was clean. Overall, a good place to stay and the cookies are a nice bonus.

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“A Little Past its Prime”

This hotel used to be great but this now in desperate need of a refresh. The furniture is old and worn, the carpets are frayed and it’s clear it’s well past time for a renovation. Overall the room was fine, I appreciated the upgrade to a balcony “suite”. I don’t know how it can be called a suit… lisää

This hotel used to be great but this now in desperate need of a refresh. The furniture is old and worn, the carpets are frayed and it’s clear it’s well past time for a renovation. Overall the room was fine, I appreciated the upgrade to a balcony “suite”. I don’t know how it can be called a suite though because the living area only had a single chair, which was odd. Despite the hotel’s aging interior the staff is fantastic and goes the extra mile to make you feel welcome. Overall, I would stay here again if the price was right but I do expect more from a Doubletree at the price point of this location but the room was decently clean and the bed was fine.

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“Bait and switch”

After a long two-day international journey, I arrived late night at the front desk. The rep immediately began pitching an upgraded suite with a “city view.” Exhausted, I was excited and said sure, upgrade me! I get to the room and it was nice. It was a suite, but there was no city view. I had a BUI… lisää

After a long two-day international journey, I arrived late night at the front desk. The rep immediately began pitching an upgraded suite with a “city view.” Exhausted, I was excited and said sure, upgrade me! I get to the room and it was nice. It was a suite, but there was no city view. I had a BUILDING VIEW of other hotel rooms with a tiny slither of the street peeking from around the building. What’s so frustrating is if he had not mentioned that as one of the amenities, I would have still upgraded the room and would have been completely satisfied! I was too tired to go back down and have that fight once I got in my room. The next morning I took a trip to the restroom to discover NO WATER at all in the toilet! Tried to turn the valve on, nothing! Sooooo, how did housecleaning thoroughly clean the toilet with no water??? At this point, I went downstairs to complain. Denise Bennett saved the day for me. She was very apologetic, immediately put in a ticket to get the toilet fixed, offered me breakfast, and offered to move me to a city view room. Moral of the story? DON’T LIE to guests about room amenities!!!!! My only regret is I didn’t get his name. But Doubletree, you can find out who he is. PLEASE tell that rep to not do that. It’s counterproductive.

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