Fullerton Marriott At California State University

“Thank you Denise”

Our waitress Denise was so lovely!! She served us at breakfast all three mornings of our stay for a wedding. She was prompt and gave us everything we needed. The hotel was very accommodating for our needs for wedding prep and gave us a conference room to prepare all our flower arrangements.

“Great Service Experience! Kevin, Pablo and Carlos!!!”

I stay mostly at Marriott and my stay at Cal State Fullerton Marriott had a couple of service highlights. All the basic things were as expected for Marriott. Clean room, comfortable bed, quiet work space etc. I came here to compete in the Masters National Championships for Water Polo in the 65+ d… lisää

I stay mostly at Marriott and my stay at Cal State Fullerton Marriott had a couple of service highlights. All the basic things were as expected for Marriott. Clean room, comfortable bed, quiet work space etc. I came here to compete in the Masters National Championships for Water Polo in the 65+ division and after 4 games in two days I was tired and sore and went down to enjoy the hot tub for some R & R. So Kevin (staff member) comes out by the hot tub and asks if we need anything and I jokingly ask him if he could get us a drink from the bar and to my surprise he answered yes! There were three other guys out there and he took care of all of us! Kevin went above and beyond in my experience and just wanted to say thank you! Also Pablo at the bar makes a mean Old Fashioned ! Then this morning Carlos at the breakfast helped me out. I have forgotten my breakfast voucher and his answer was “you don’t have to go back up to your room I’ll just take care of it for you at the front desk “. Thanks Carlos. Great experience and thanks to the staff!

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“Friends and Family Away From Home”

I received excellent service from my Marriott friends and family whom I’ve known since 2021. Hotel front desk staff Gabi, Amanda, Michael, Sidney, Kevin, and Senga along with the rest of the hotel staff have always treated me and my family with great kindness and hospitality. Seeing dinning staff l… lisää

I received excellent service from my Marriott friends and family whom I’ve known since 2021. Hotel front desk staff Gabi, Amanda, Michael, Sidney, Kevin, and Senga along with the rest of the hotel staff have always treated me and my family with great kindness and hospitality. Seeing dinning staff like Gabriel and Alba always put a smile on my face and start everyday of my stay with a great beginning. Everyone gives excellence in service and are exceptional at responding to emergencies. They have always made us feel like family. It feels very very good to have trusted friends while traveling away from home. They work hard at making their guests feel appreciated to be staying at this Marriott location close to California State University Fullerton.

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“A hit and a miss”

The room is absolutely wonderful! Spacious, comfortable, beautifully appointed. Where this falls down is the bathroom. The design is definitely lacking; a pocket door with no hooks for clothing or towels is a huge miss. The toilet, when flushed, sounds like an experiment from NASA---so loud it coul… lisää

The room is absolutely wonderful! Spacious, comfortable, beautifully appointed. Where this falls down is the bathroom. The design is definitely lacking; a pocket door with no hooks for clothing or towels is a huge miss. The toilet, when flushed, sounds like an experiment from NASA---so loud it could wake the dead. But the worst part of the bathroom is the shower floor. It has absolutely no anti-slip properties and that means for anyone with balance issues, this is a fall waiting to happen. Thankfully it has a grab bar, but it isn't enough to mitigate the potentially dangerous shower floor. C'mon, Marriott, spring for anti-slip coating. It may save you lability in the future. I wouldn't stay here again because of the shower floor.

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