The Westin Alexandria Old Town

“Fantastic Hotel. Great staff teamwork”

I have stayed at the Westin Alexandria Old Time several times over the years and each time, I am never disappointed. The hotel is always so clean, fresh, smells amazing and is in the heart of Old Town. Besides the hotel being fantastic, the staff is amazing. Yohannes Ayele bent over backwards t... lisää

I have stayed at the Westin Alexandria Old Time several times over the years and each time, I am never disappointed. The hotel is always so clean, fresh, smells amazing and is in the heart of Old Town. Besides the hotel being fantastic, the staff is amazing. Yohannes Ayele bent over backwards to work with me on securing multiple rooms for me and my team during one of the busiest times of the year (cherry blossom season + Spring Break + multiple large conferences). Yohannes assured me he would make the accommodations happen, and he did! And during our weeklong stay, Kate at the front desk checked in with me every day to see if we were happy with our stay and if she could do anything more. Just tremendous attitudes and hospitality from Yohannes and Kate! One other note: There are so many great food options in Old Town, but we consistently always find ourselves eating at the Westin Trademark restaurant because of the most helpful, attentive and friendly waitress named Genet Tessema. Genet is not only this way to regulars, but to first time customers as well. She should be cloned and work at every restaurant! Thanks Westing Alexandria Old Town for another spectacular visit.

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“Excellent stay thanks to Yohannes and Kate at front desk!”

I had a wonderful experience at the Westin Alexandria Old Town. The entire team was pleasant and eager to assist. It is great to see an emphasis on taking care of the customer. A special thank you to Yohannes Ayele for his assistance during my stay. Yohannes went out of his way to assist with b... lisää

I had a wonderful experience at the Westin Alexandria Old Town. The entire team was pleasant and eager to assist. It is great to see an emphasis on taking care of the customer. A special thank you to Yohannes Ayele for his assistance during my stay. Yohannes went out of his way to assist with booking and ensured my stay was perfect. The Trademark serves the best Fish and Chips I have had in a very long time!

vähemmän

“Nice Enough”

Stayed one night while in town for work. Beautiful lobby and spacious room. Parking situation is misleading- there is no self parking so you if you want to park at the hotel, you have to do $40/night valet. I was only awarded continental breakfast despite platinum Marriott status- options for tha... lisää

Stayed one night while in town for work. Beautiful lobby and spacious room. Parking situation is misleading- there is no self parking so you if you want to park at the hotel, you have to do $40/night valet. I was only awarded continental breakfast despite platinum Marriott status- options for that were lacking. Comfortable bed and quiet room. Staff held my belongings as I was in court all day. I’d stay there again.

vähemmän

“A bit disappointed”

When checking in my titanium status was not recognized. The employee checking us in, did not seem to know that we were entitled to breakfast in the mornings. There is no lounge for elite members. The fitness room is on the smallish side. When we finally did receive our breakfast coupons we lea... lisää

When checking in my titanium status was not recognized. The employee checking us in, did not seem to know that we were entitled to breakfast in the mornings. There is no lounge for elite members. The fitness room is on the smallish side. When we finally did receive our breakfast coupons we learned that the breakfast is pretty bad. The room itself was clean and comfortable.

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