The Westin Alexandria Old Town

“Comfortable stay”

Nice hotel and facilities, some a little dated and room a little musty smell. Staff were very friendly and conference facilities were really good. Location is really off the beaten track, don’t stay here if you want to be close to old town main part. Very quiet area even during the week not many pe… lisää

Nice hotel and facilities, some a little dated and room a little musty smell. Staff were very friendly and conference facilities were really good. Location is really off the beaten track, don’t stay here if you want to be close to old town main part. Very quiet area even during the week not many people around, sadly not much choice for food at night in walking distance. Realise that’s not the hotels issue though. Rooms were a great size, and bed was very comfortable. Overall a very nice stay.

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“it was ok”

Front office Manager with glasses was so rude while check in with third party reservation. Rest of the staff are super including valet and rooms was nice with great location . Again planning to stay there for next meeting . Hopefully that restaurant open soon.

“Cheated out of $65.”

When making reservations, I was told my total for 4 nights would be $700 including tax which included my free night. Upon checking in, we were not told about the free shuttle service. I saw other patrons in a Westin van and asked questions, at that point I told it was a free service within a 2 mile… lisää

When making reservations, I was told my total for 4 nights would be $700 including tax which included my free night. Upon checking in, we were not told about the free shuttle service. I saw other patrons in a Westin van and asked questions, at that point I told it was a free service within a 2 mile radius. When it was time to check we received a bill for over $800. I called the front desk and they charged me $45 for my free night afterwards they subtracted the $45. In addition there was an occupation/tourist tax for each day we were there. This tax was in addition to the local/state taxes. When they were questioned they said the occupation/ tourist tax was a local tax. I don’t understand why was it separate from local and State taxes. Also if that was the case shouldn’t reservation have known about it before saying my total was $700? It looks like Westin just cheated me out of an extra $65. A loyal customer

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