Residence Inn Alexandria Old Town Duke Street By Marriott

“Great stay!”

Hotel was great!! Don’t hesitate to stay here. Only reason I didn’t rate as a 5 is the rooms are showing their age. Clean, super friendly and helpful staff, comfortable bed and amazing buffet breakfast! Don’t be put off by some ratings as a 3 star hotel.

“Comfortable, but some missing essentials ”

We came here for a couple of weeks on business. We chose this hotel primarily due to it being a mid range price, and for the location. Whilst the hotel is comfortable enough and the staff are all friendly, there are a few basics they need to address. The WiFi was completely unreliable - the worst... lisää

We came here for a couple of weeks on business. We chose this hotel primarily due to it being a mid range price, and for the location. Whilst the hotel is comfortable enough and the staff are all friendly, there are a few basics they need to address. The WiFi was completely unreliable - the worst I have experienced in any hotel which is not great for an overseas business traveller that needs it. The laundry does not take coins, and does not take non-US cards. Annoyingly, it also doesn't take the majority of disposable US credit cards that are for sale in the nearby shops. The hotel could quickly address this by keeping a stock of cards for sale that clients/customers could buy if they want to do laundry. The breakfast was fairly average, and there was only disposable cups, plates and cutlery. Not a great way to look after the environment and support/demonstrate sustainability. The rooms were spacious and the beds were comfy. Would I stay here again? Perhaps, but I will check out other alternatives first as these are basic things that really ought to be addressed for such a large hotel chain.

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“Fair rooms, average service, terrible Wi-Fi.”

Fair rooms, average service, terrible Wi-Fi. I stayed here on a business trip and was initially very happy with the hotel. The rooms was spacious and came with a kitchenette, which was useful as I was here for a prolonged stay. But I was unable to do any work in the evening as the Wi-Fi is ter... lisää

Fair rooms, average service, terrible Wi-Fi. I stayed here on a business trip and was initially very happy with the hotel. The rooms was spacious and came with a kitchenette, which was useful as I was here for a prolonged stay. But I was unable to do any work in the evening as the Wi-Fi is terrible. And despite reporting it to the staff, there was no apology or remedy offered. Good Wi-Fi in a business hotel should be standard, so I would not recommend this hotel.

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