Sheraton Albuquerque Airport Hotel

“Ask for Edwina in the restaurant. She’s wonderful!”

Five stars because of Edwina in the restaurant! She made our grand boys feel so special and she is a very special person. She is the reason for 5 stars! I hope she’s there when we come through next time. She is a wonderful human being and she made us feel that way too!

“A happy and comfortable beginning to our New Mexico vacation.”

We arrived after a long day of flying and delays. Their shuttle arrived quickly and check in was easy. Our room had been updated and was very comfortable. Everyone at the hotel was helpful and pleasant. Special shout out to front desk employees Miajah and Monique who packed us some fresh for our ... lisää

We arrived after a long day of flying and delays. Their shuttle arrived quickly and check in was easy. Our room had been updated and was very comfortable. Everyone at the hotel was helpful and pleasant. Special shout out to front desk employees Miajah and Monique who packed us some fresh for our drive to Santa Fe. As ambassador level we had arrived too late for our welcome gift so they made sure we had it to go. The shuttle driver drove us to the car rental site. All in all a delightful experience.

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“Decent Hotel within walking distance of the airport.....but needs maintenance”

It's a reasonably nice hotel but needs to spend some money on maintenance. The room was clean and bed was very comfortable. Shower was very dated and carpet worn and frayed throughout the property. I never found a working ice machine while there. The staff was very nice. I had an issue with ... lisää

It's a reasonably nice hotel but needs to spend some money on maintenance. The room was clean and bed was very comfortable. Shower was very dated and carpet worn and frayed throughout the property. I never found a working ice machine while there. The staff was very nice. I had an issue with my AC not being able to get the room below 75 and they did their best to resolve and finally moved me to a different room when unable to resolve. Maintenance and front desk team was very accomodating. Room service is available but apparently they can't cook when it rains....don't quite understand that but that's the story I got :) I called down for a room service order after a decent rain there and was told their cooktops were down due to the rain storm and they weren't sure when they'd be back up. Overall, I'd stay there again though. It was a very good value considering being so close to the airport.

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