Hyatt House Dallas Addison

“Can't go wrong”

I was in town for an MLB Rangers game and an NFL Cowboys vs my Ravens game. I had a great time, hotel location was great. Close to Arlington stadiums, Six Flags, and lots of local restaurants within walking distance but I had a rental car so I was good.

“Short stay”

Hotel was conveniently located for our needs, was clean and comfortable. Breakfast was a little disappointing as little was available even though it was a good 30 mins before service was due to stop.

“Guest Access Central Courtyard Not Monitored for Late-night Noise Makers”

There were two main issues during my stay at the Addison (Dallas, TX) Hyatt House: #1 -- The arrangement and signage on the buildings. I checked in at 2:00-ish on my arrival day (Friday, Oct. 25, 2024), and was told I would be in rm. 723, in building "7", at the back of the facility. I was given … lisää

There were two main issues during my stay at the Addison (Dallas, TX) Hyatt House: #1 -- The arrangement and signage on the buildings. I checked in at 2:00-ish on my arrival day (Friday, Oct. 25, 2024), and was told I would be in rm. 723, in building "7", at the back of the facility. I was given a map showing that location and where to park. Nothing else was explained. When I got there, I found Building 6 and 8, but there was no "7" in between! I had to ask two different sets of random guest strangers where building 7 was and how to get there. Turns out, of course, building 7 is on the INSIDE of the courtyard, and you can't get to it from the parking are next to buildings 6 and 8 side. If I had arrived late at night, my only other option that day, it would have been very confusing and disorienting to find my room after a long work session. They need to do a better job of either 1) signage and/or 2) informing guests of the building configuration and room locations. #2 -- Sleep disturbance at 3:30 AM (!), I was awakened from a sound sleep in my room at 3:30 AM by men's voices and the sound of a sports ball of some kind (basketball, pickleball, or something else quite audible through my room walls) bouncing on pavement. I assumed it was a basketball. AT 3:30 IN THE MORNING -- SERIOUSLY?? Why was this even allowed? Does this facility not have "quiet hours" , and why weren't they being enforced? Do they not have security, or at least some camera monitoring of the courtyard public area?? There's no excuse for this being allowed to happen, let alone, of course the total lack of consideration for all other guests shown by the people creating the noise. It lasted for a full 30 minutes before the area finally went quiet again. I didn't get to sleep again for another hour. This latter incident would be enough for me NOT to stay at the Addison Hyatt House again in the future. I'll bet I'm not alone, either...

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