Hotel Seidenhof

“Great 4 stars in Downtown Zürich”

This is a true four-star hotel: it was recently renovated so you can see that everything (decor, common areas, etc.) is new. The hotel is in the hearth of Zurich (I know the city well and can assure you that it is 100% Downtwon). In case you arrive by train you can walk to the hotel from Zurich M... lisää

This is a true four-star hotel: it was recently renovated so you can see that everything (decor, common areas, etc.) is new. The hotel is in the hearth of Zurich (I know the city well and can assure you that it is 100% Downtwon). In case you arrive by train you can walk to the hotel from Zurich Main Station, in our case we arrived by car and the hotel offers an agreement with the Urania parking (4-5 minutes walk) for only CHF 30 per day. I can assure you that for being Switzerland this is a very competitive price. We had booked two single rooms, exactly as described on their website. The rooms, as expected, were not very large but the bed was very comfortable and there were all the amenities one might expect from a 4-star hotel (including fruit and free coffee and water). Very nice bathroom with a very comfortable walk in shower. Sleep quality very good: I did not hear any noise. Breakfast was very varied with quality products also from the Zurich region. Very friendly staff. Definitely recommended.

vähemmän

“Great hotel, breakfast and location”

The hotel is in a great walking location to shopping, food, main train station and transportation. Grocery store near by and breakfast was exceptional. Staff was friendly, however we had some questions about the Zurich pass and they were unaware. Photos are exactly what the room looks like. The w... lisää

The hotel is in a great walking location to shopping, food, main train station and transportation. Grocery store near by and breakfast was exceptional. Staff was friendly, however we had some questions about the Zurich pass and they were unaware. Photos are exactly what the room looks like. The weather was good while we were there so air condition wasn’t a necessity but I did have it on when the room was stuffy and it worked well. I would have kept the windows open but you can hear loud exhaust cars passing through all night. When the windows were closed it wasn’t a problem. We checked in early as our plane landed early in the morning and they were able to accomadate us. Since we were able to show our luggage we had the rest of the day to explore the city. Upon checkin our room had a complimentary bottle of sparkling water, fruits, chocolate and a personalized note which was a great touch. Overall the hotel was in a prime location, comfortable bed and good breakfast. Would definitely stay again.

vähemmän

“Good location but not happy with the service”

PROS: LOCATION was great - close to everything. ROOM was clean and stylish. BED and linens were comfortable BREAKFAST was included and had a decent variety of options CONS: Disliked · ROOM was tiny! I had the single and my bed took the entire wall. I literally could not open my suitcase. NO co... lisää

PROS: LOCATION was great - close to everything. ROOM was clean and stylish. BED and linens were comfortable BREAKFAST was included and had a decent variety of options CONS: Disliked · ROOM was tiny! I had the single and my bed took the entire wall. I literally could not open my suitcase. NO conditioner or any toiletries included other than liquid hand wash and shampoo. SERVICE was average and below my expectations for the price paid: 1/There was 1 bottle of Sparkling water included for the entire stay which I didn't realize until I opened it and when I requested another bottle that was still water, the front desk told me that I only get 1 bottle per stay and that was that. 2/ While the breakfast was decent, one of the ladies (tall, slender, younger brunette) was borderline rude and never smiled once during the 2 breakfasts we had at the hotel; the second morning she started yelling at people 20min before the breakfast time was up, and kept repeating that they are closing the breakfast soon and to hurry up. FRONT DESK - Never asked us if we needed help with suggestions on what to see or what restaurants to go to. Never told us that a public transportation day pass is included with a stay. Just not very proactive or engaging with guests. ***CHARGE FOR ROOM*** I had prepaid in full for the hotel (2 rooms/2 nights) however, upon check-in they asked for a credit card for accidentals. Usually this is a small amount but they charged (not as pending transaction but actually charged!!!) 2 rooms @ 2 nights = $200 in addition to the prepaid amount of over $1200 for 2 small rooms. Now I have to wait to find out from my credit card if the charge went through or if it was reversed. Just annoyed at this point.

vähemmän