Mount Lavinia Hotel

“Great and mesmerizing views”

It was a great experience.The view was amazing and friendly staff very helpful especially at the governor's restaurant kavinda,Rohana, and Tilak Ratna were very cooperative and was quick to fulfill our needs.The best getaway in Sri Lanka heaven on earth feeling.

“Simply the best”

Mount Lavinia Hotel in Sri Lanka is nothing short of spectacular. Situated on a stunning cliff overlooking the Indian Ocean, it offers breathtaking views that leave you speechless every time. After being closed throughout Covid as an official hotel mount Lavinia still bounced back with its charm. T… lisää

Mount Lavinia Hotel in Sri Lanka is nothing short of spectacular. Situated on a stunning cliff overlooking the Indian Ocean, it offers breathtaking views that leave you speechless every time. After being closed throughout Covid as an official hotel mount Lavinia still bounced back with its charm. The service is consistently outstanding, going above and beyond to make every stay memorable. As soon as you walk through the doors you are greeted by smiles from ear to ear. Having traveled here for 35 years, we’ve seen firsthand how this has maintained its charm and excellence. Whether it's the rich colonial history, the luxurious rooms, or the warm and welcoming staff, it's clear that Mount Lavinia Hotel is an unparalleled gem in Sri Lanka. We love this property so much we come back multiple times throughout the year and there a lots of guests who adore this property with repeat custom showcasing how remarkable this place truly is. A special thanks to Mr Lal and all of his front desk team. Special thanks also to chef Ranga for our departure meal. The seafood was beautiful, the best we have had in all of our worldwide travels. A special hello to mr Camillus for his outstanding service and ensuring that the food and beverage team are delivering top service at breakfast each day. Many years Mr Camillus has served our family at Mount, his an asset to the hotel.

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“Lovely hotel”

Beautiful colonial style hotel with ocean view very comfortable rooms. Excellent service from all of the staff. Special mention to Thivanka snr lobby manager for going above and beyond to make my stay comfortable. Also special thanks to Endra and staff at the breakfast lounge. Will definietly reco… lisää

Beautiful colonial style hotel with ocean view very comfortable rooms. Excellent service from all of the staff. Special mention to Thivanka snr lobby manager for going above and beyond to make my stay comfortable. Also special thanks to Endra and staff at the breakfast lounge. Will definietly recommend the hotel to anyone who wants a relaxed stay.

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“Majestic, Charming Hotel with few flaws”

This was my fourth visit to colombo, I had booked Mount Lavinia Hotel through Club Mahindra and expected a lot being a premier hotel in Colombo. We stayed there for six nights. The hotel is itself a fabulous piece of old architecture, the hotel looks grand and majestic from the outside, the recept… lisää

This was my fourth visit to colombo, I had booked Mount Lavinia Hotel through Club Mahindra and expected a lot being a premier hotel in Colombo. We stayed there for six nights. The hotel is itself a fabulous piece of old architecture, the hotel looks grand and majestic from the outside, the reception is huge and holds a bar and sitting area. The white old fountain infront of the hotel is truly a masterpiece and calming to the sore eyes. Thats about it, the rooms and interiors are worn down and needs immediate upgrade. We were given garden facing twin rooms with a connecting door. The room's shape was odd and at first we didn't like it, we felt the rooms were small and asked for a change. One of the bathrooms had no door lock and was very inconvenient to use. The incharge showed us suite and a family room, which were smaller than those which were allotted to us, hence we settled in the allotted rooms. The rooms allotted were really dirty, we could feel mud in the foot rugs and a big dead spider hanging in the wall. We were irritated and called the housekeeping manager, who promptly asked " Did you kill the spider ? ". Such was the attitude of few staff. Later, the rooms were cleaned, sheets changed after we showed our displeasure. The room opens up to the garden with a beautiful view of the beach and the city. The location itself is it high point, with the beach attached to it in the city !! First two nights, the AC in our room did not work and we were sweating and could not sleep well. There were no windows also, only garden doors hence no opening for fresh air. We complained continuously for two days, went to reception numerous times only to be promised that they will look into it. Being a 5 star hotel, i didnt expect such service. Finally, AC technician was sent and still there was no respite. I finally had to give up. Most of the days and nights, it rained heavily and water would flow into our room through the garden doors and even walls. Again, repeated complaints were ignored and being tired of complaining, I just put a towel or two on the water and we were careful not to walk over it. They have a beautiful restaurant overlooking the sea and a bar attached. The menu is a Vegetarian's nightmare. The menu is fixed, out of total of 48 dishes, only 10 ( 2 for lunch and dinner) are vegetarian. Even for breakfast bun and rolls, egg is used. We were tired of ordering the same for two days. All days had buffet, with 80% non vegetarian, hence did'nt take it up. Rest of the days, we would order through grab. Breakfast buffet had a good spread, but the staff would clear the buffet at 10AM sharp. I was serving myself and was shocked to see the staff remove the spoons and close the buffet. Not even a minute, even after request. Few items were not refilled and upon complaining, the chef in charge argued with us rudely and loudly saying 'everywhere in colombo, breakfast closes at 10 AM, even ITC, shangri la, etc.. ". We were disappointed with the behaviour of the staff. Most of them could not speak english, with a I dont care attitude. Travel desk is helpful, the person met with me daily to ask of our plans, was convinient but expensive. Tuk tuks and other taxis were available just outside the hotel. Housekeeping was slow but effective. The beach is connected and very clean. There were huge crabs in the evening and my children were scared to venture in the sea. Morning was very good to play in the beach. They have a restaurant and shacks in the beach, but was not operative unfortunately. One thing that stands out is the hotel's old charm and royalty. I wish the same charm is kept with staff pulling up their socks. Few staff dont really care. The hotel is a gem in the hustle - bustle of the city life. All in all, Sri Lanka is a beautiful country, with very nice people and had a memorable trip. Even with the bitterness, I would love to stay again in this charming hotel having a contemporary and attractive , old-world feeling towards it.

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