Hotel Park - Sava Hotels & Resorts

“Great breakfast”

Friendly staff. Big lobby, on first floor (from the lake side), to already enjoy lake view. Few parkings available, 10 €/day. Rooms are clean, with balcony. Pool and spa included. Also some conference rooms. Breakfast with great lake view, a lot to choose from, everything tasted good.

“Good location but lots of room for improvement”

The location is great. We paid extra for a lake view but didn’t get one when we checked in - they did rectify that after I complained. Most of staff seemed unhappy, breakfast was ok and check out took an hour as only one person was serving despite a long queue,

“Solid, but not for a return visit.”

Possibly the best view of Lake Bled and enjoys a convenient location close to everything a traveler might need. The highlight of our stay was the exceptional service provided by Mr. Tomaz, the guest relations manager. At the start of our visit, he skillfully resolved a confusing room mapping err... lisää

Possibly the best view of Lake Bled and enjoys a convenient location close to everything a traveler might need. The highlight of our stay was the exceptional service provided by Mr. Tomaz, the guest relations manager. At the start of our visit, he skillfully resolved a confusing room mapping error, where the room's name, photos, and pricing were mismatched. Mr. Tomaz's professional and guest-centric approach set a positive tone for my family's stay - he is a great asset to the hotel group which I understand he works for. However, the overall experience at Hotel Park was mixed, probably due to how the management setup the overall business standards. The check-in process was slow and cumbersome. During breakfast, staff often congregates together for a chat, sometimes neglecting guests, or focusing on what they need to do, nevermind guests around them waiting to pass, or get things or similar — a noticeable lapse in hospitality standards. Despite daily housekeeping, which was generally good, ants and spiderwebs on the balcony of our suite went unnoticed. Additionally, the hotel's policy of charging separately for parking and especially for sauna access felt nickel-and-diming. This extends to our experience at the nearby Rikli Balance Hotel and its spa, which follows the same policy. Higher prices during the weekend for all spervices just sour the taste a bit more, and ultimately all one gets is what would be expected in any premium hotel labeling itself as a 4-star. While it’s a decent local hotel chain, it lacks the finesse to stand out against international competitors which may not have arrived in Bled yet, struggling with several basic issues. Difficult to wholeheartedly recommend for a return visit.

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