New Madinah Hotel

“Excellent place to be”

My favourite place with excellent staff whenever I visit Madinah. Right from the reservation team assisting in the booking to the front office, housekeeping, restaurants / kitchen l, engineering team everyone makes sure you get an excellent experience every single time. I wish I could nominate ev... lisää

My favourite place with excellent staff whenever I visit Madinah. Right from the reservation team assisting in the booking to the front office, housekeeping, restaurants / kitchen l, engineering team everyone makes sure you get an excellent experience every single time. I wish I could nominate everyone for always providing top notch services & experience. Staff at restaurant reception for the breakfast including Mr. Abbasi, Mr. Barkat & others just make sure you get the best of your visit. I would like to express my thanks to everyone on behalf of my family for a superb experience.

vähemmän

“Great stay. Great staff and really enjoyed the hospitality”

I stayed there along with my family last year. The staff was extremely polite and helpful. Mr. Sarfraz went out of his way to accommodate some of my requests as my parents were with me and he ensured that they did not face any inconvenience. Moreover for us, the rooms were very nice, the beds we... lisää

I stayed there along with my family last year. The staff was extremely polite and helpful. Mr. Sarfraz went out of his way to accommodate some of my requests as my parents were with me and he ensured that they did not face any inconvenience. Moreover for us, the rooms were very nice, the beds were very comfortable and the food was also very good. One of the best breakfasts. Overall I would rate it very high

vähemmän

“A pleasant stay”

We booked New Madinah Hotel as the second part of our journey to Saudi Arabia, just after our Umrah at Makkah. The hotel is very conveniently located, within a 5 minute walk from Masjid Nabawi. The shuttle service area to Masjid Quba is also about 7 minutes of walking distance. Rania was very he... lisää

We booked New Madinah Hotel as the second part of our journey to Saudi Arabia, just after our Umrah at Makkah. The hotel is very conveniently located, within a 5 minute walk from Masjid Nabawi. The shuttle service area to Masjid Quba is also about 7 minutes of walking distance. Rania was very helpful during the process, assisting us with her charming and smiling demeanour. Dates, Saudi coffee, water, tea and lemon-infused water were also always available at the reception. Room: As rightly pointed out in the Booking app, the room has ample space, with three single beds and a large living area. The bathroom is proportionally large, with the bonus of a bathtub and a foot rinse. Amenities were carefully thought out. Beyond the availability of bathrobes, we each had the essential kit. While some areas of the room showed signs of age, the atmosphere was undeniably cosy and charming. Bedding was comfortable, which provided for restful sleep. Power outlets were somewhat awkwardly placed, but we found workarounds for our charging needs. Food: Food was up to the expected standards for breakfast, with a large variety of hot dishes, yogurts, salads, juices. We must mention that the hot dishes, including curries were well-seasoned; the Indian and Pakistani based preparations were spot-on. The selection of breads and pastries was a pleasant surprise, and there was always something for everyone. Service: Undeniably the strong point of the hotel. Staff was very attentive and caring. Special thanks to the kitchen staff: Mr Barkat was constantly on the move, checking on guests to ensure an optimal experience; chef Ahmad was a constant, sympathetic presence and extremely attentive and even prepared waffles for our son. Our room needs were also swiftly taken care of every time we had something to ask. The general atmosphere was warm and cosy, with the selection of a warm lighting theme, along with the room furniture and colour scheme following this philosophy. As importantly, the same philosophy was embodied by the hotel staff, which is an excellent point. We had a very pleasant stay and we would recommend this establishment for anyone wishing to stop by Madinah.

vähemmän

“Superb location, service and comfort.”

Stayed here previously when it was an international brand. I was pleasantly surprised at how it had improved. Thank you team for a superb stay and answering my requests happily. Having stayed at many of the 5 stars in the area over the past decade, I will happily return to New Madinah hotel and h... lisää

Stayed here previously when it was an international brand. I was pleasantly surprised at how it had improved. Thank you team for a superb stay and answering my requests happily. Having stayed at many of the 5 stars in the area over the past decade, I will happily return to New Madinah hotel and highly recommend for location, service and comfort (and lifts are super quick even during salah times) :-)

vähemmän