Althoff Grandhotel Schloss Bensberg

“Great culinary experience”

We stayed for two nights with a culinary package, one dinner at Vendome, one at Trattoria Enoteca. Both were great, the quality and creativity of chef Wissler and his crew are truly outstanding.

“Princessesque Stay”

The most historical and beautiful location we have stayed in for a long time. The hotel is an actual experiance in itself and the view alone was worth the stay. Even more fantastic is it was no sight of influencers anywhere!

“Shiny outside and lacks 5-star quality infrastructure and service”

We stayed a couple of nights at this hotel claiming to be five stars. We booked a grand superior room Obviously, our expectations were high ... Positives: Large bathroom all in rosa portugallo marble, had an AC (not too loud), has an indoor parking, and it is very spectacular when you drive up to a… lisää

We stayed a couple of nights at this hotel claiming to be five stars. We booked a grand superior room Obviously, our expectations were high ... Positives: Large bathroom all in rosa portugallo marble, had an AC (not too loud), has an indoor parking, and it is very spectacular when you drive up to and into the inner courtyard. Not so positives: Our room was on the 1st floor; the window is looking onto a cross-road - in other words: most rooms are on the outer side of the building as the corridors are on the side of the inner courtyard. More importantly, there was no walk-in shower and the shower head in the tub was pointing sideways - not very comfortable to take a shower. In addition, the bathroom ceiling included a large cover that was kind of hanging a bit down; it looked filthy. Furthermore, there was no hot water heater nor tea bags in the room and it was not replenished in the following nights. Last but no least there was no evening turndown service. Bottom line: a 3 or at best average 4 star hotel with shiny outside looks but it definitely lacks 5-star quality infrastructure and servive.

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