DoubleTree by Hilton Hannover Schweizerhof

“Lovely hotel in the centre of Hannover.”

I was very pleasantly surprised at my recent stay at the Hilton Hannover Schweizerhof. As a Diamond Hilton member, both of the rooms I booked were upgraded, and free breakfasts were included. The bedroom, including the bed was super comfortable. The breakfasts were excellent, and staff were very f… lisää

I was very pleasantly surprised at my recent stay at the Hilton Hannover Schweizerhof. As a Diamond Hilton member, both of the rooms I booked were upgraded, and free breakfasts were included. The bedroom, including the bed was super comfortable. The breakfasts were excellent, and staff were very friendly and helpful. The hotel is very well located near the centre and only 5 minutes walk from the main station. All in all, I highly recommend the hotel to anyone visiting Hannover.

vähemmän

“Hilton trademark quality hotel.”

We selected the hotel primarily due to it's proximity to the railway station (easy walk) and the hotels quality. We had a terrific experience from arrival to departure, seemless. Reception and other staff were professional and friendly. Room was excellent, quite spacious and of a very good standar… lisää

We selected the hotel primarily due to it's proximity to the railway station (easy walk) and the hotels quality. We had a terrific experience from arrival to departure, seemless. Reception and other staff were professional and friendly. Room was excellent, quite spacious and of a very good standard. Room service was equally good. Would likely have given 5 star if we had utilized the additional facilities, such as breakfast and restaurant but unfortunately we did not have the opportunity as we had arrangements outside to catch up with family friends. Would certainly recommend and have already done so. Would happily return if visiting Hanover.

vähemmän

“A Lot Of Money For Very Little”

We stayed in Hannover for five nights as part of our 10 night vacation travelling around Germany so chose the Hilton as it was close to the train station and we could use it as a base to explore other sights outside of the city, and wanted a bit of luxury to finish our travels. Lovely welcome, eas… lisää

We stayed in Hannover for five nights as part of our 10 night vacation travelling around Germany so chose the Hilton as it was close to the train station and we could use it as a base to explore other sights outside of the city, and wanted a bit of luxury to finish our travels. Lovely welcome, easy check in, room was spacious, clean, very comfortable bed, nice air conditioning especially as there were some high temperatures for May. Breakfast was pretty good everything you could possibly need and there is a nice bar area to relax, and staff are polite, friendly and courteous. So why did I give an average score and not five stars. I chose the Queen room for a bit more luxury and had a balcony so that we could sit outside with a coffee or wine especially as the weather was so good. However the balcony was dirty and grubby, bird poo (fresh) on all the furniture it was nothing more than a smoking area (we are not smokers). Our room wasn’t cleaned on one day, towels were only provided for one person on another day, despite asking we had not shower gel for the first three days having to use shampoo to wash. When booking, the room details stated slippers and bathrobes were provided, we were not supplied any, I know they were provided as I saw them on the cleaning trolly for others rooms on our floor. As previously said breakfast was very good but on our second day we were refused entry as we had not paid, I recognise this was a mistake but the front of house got a little erratic which made me feel rather foolish and embarrassed in front of a packed dining hall. Luckily a lovely lady from reception came to my rescue and put everything thing right. I wouldn’t come again and based on my experience I wouldn’t recommend the hotel, there were so many things wrong, I’ve used Hilton for many years, I wanted to end our vacation with a bit of luxury but all I got was very little for a lot of money.

vähemmän