Ahorn Harz Hotel Braunlage

“Dated but they make the best of it ”

Stayed here for 4 nights. As many already commented, the building and its interior is dated but they make an effort to provide an experience. The spa and pool are a welcome feature. The buffet breakfast and diner were of good quality. The room was decent. Staff we experienced to be helpful, except… lisää

Stayed here for 4 nights. As many already commented, the building and its interior is dated but they make an effort to provide an experience. The spa and pool are a welcome feature. The buffet breakfast and diner were of good quality. The room was decent. Staff we experienced to be helpful, except for one front desk employee we experienced to be cold & distant. For what we paid (via travel agent) we had value for our money, which justifies the 4 dots. Had we paid “rack” rate than I would have scored it lower

vähemmän

“Comfortable and Friendly”

This is a big hotel with good size rooms , clean, comfortable and with great views from the balcony. Yes its dated but it has a certain retro charm.The staff are really friendly and efficient. The 'pub' is a great place to relax and the buffet style food also good.It is popular with coach tour grou… lisää

This is a big hotel with good size rooms , clean, comfortable and with great views from the balcony. Yes its dated but it has a certain retro charm.The staff are really friendly and efficient. The 'pub' is a great place to relax and the buffet style food also good.It is popular with coach tour groups so be prepared for busy check in/out front desk in the morning and late afternoon.very convenient for the cable car and the town is a pleasant riverside stroll away.

vähemmän

“Bad manners!!!”

We have been on a short vacation at this hotel. The purpose was relaxing and enjoying. Until this evening we have been taken really good care of by the staff in reception, bar and restaurant. This night we had our dinner in the restaurant expecting good food, good wine, and time and room to enjoy t… lisää

We have been on a short vacation at this hotel. The purpose was relaxing and enjoying. Until this evening we have been taken really good care of by the staff in reception, bar and restaurant. This night we had our dinner in the restaurant expecting good food, good wine, and time and room to enjoy this and the company off my eachother. Everything was brilliant until an elderly man (staff) started cleaning tables in a very noicefull and distracting way and the (during the last 30 minutes we were in the restaurant) he very loud corrected our waitress. I commented on tghat, but he continued. Afterwards our waitress asked ud if everythihing was allright (she off course meant food, wine etc) and I said, that we were very much irritated and distracted by the bad behavioutr of the old male waiter. In fact he spoiled our experience of dining in the restaurant. We have to eat again tomorrow in the same restaurant but we will do everything to avoid the elderly angry misbehaving servant and we feel so sorry for the young wellbehaving and gentle waiters. In fact we will never come back or recommend the hotel to family and friends if this Mr. Misbehaving is still around;-(((((((((((

vähemmän

“Very old hotel with a great view”

The hotel urgently needs renovations. The room are old and clairaudient, so you can hear parties from the top floor until 2 floors down very clearly until the middle of the night. I can recommend to take a room on the 5th-7th floor so you have a great view but no noise from the bar or Restaurant o… lisää

The hotel urgently needs renovations. The room are old and clairaudient, so you can hear parties from the top floor until 2 floors down very clearly until the middle of the night. I can recommend to take a room on the 5th-7th floor so you have a great view but no noise from the bar or Restaurant on the top floor. The pool is 25 meters long and has a lot of daylight but misses out on toys for kids. The service in the bar and restaurant varied from very good and professional to the absolute beginner.

vähemmän