Steigenberger Hotel Der Sonnenhof

“Fantastic hotel”

Was a fantastic stay here. The breakfast is perfect and tasty. The Spa is also great and full relax after a day working. The French restaurant petit plaisir is excellent and with great choices. Only one complaine I have…. I arrived at 13 and must wait until 15 to be ready the room and they don’t ... lisää

Was a fantastic stay here. The breakfast is perfect and tasty. The Spa is also great and full relax after a day working. The French restaurant petit plaisir is excellent and with great choices. Only one complaine I have…. I arrived at 13 and must wait until 15 to be ready the room and they don’t invite to this time for a welcome drink …. We must go in the city to find a bar.

vähemmän

“Amazing and welcoming, especially the restaurants..”

We went back to this fabulous Hotel and is getting better and better. The newly appointed Spa and outside pool are just top class but what really impressed us was the food and beverage offer. In essence... we had the best Bouillabaise we ever had, the wine by the glass in the French Restaurant is... lisää

We went back to this fabulous Hotel and is getting better and better. The newly appointed Spa and outside pool are just top class but what really impressed us was the food and beverage offer. In essence... we had the best Bouillabaise we ever had, the wine by the glass in the French Restaurant is so tastefully chosen. The waitresses are so professional and friendly, we really felt like going back home... Great value for money for the services in hand. It is an impeccable hotel run by real professionals. Well done you.

vähemmän

“Lovely place but skip with kids ”

So while this was truly a wonderful place (albeit avoid the rooms facing the dining areas we ended up moving rooms for an up charge) and the staff was very accommodating - It was immensely disappointing that all kids under 14 are not allowed in the pool, the lawn area for sunbathing or indoor swi... lisää

So while this was truly a wonderful place (albeit avoid the rooms facing the dining areas we ended up moving rooms for an up charge) and the staff was very accommodating - It was immensely disappointing that all kids under 14 are not allowed in the pool, the lawn area for sunbathing or indoor swimming facilities after 14:00. Sauna only over 16 which is probably fine. But if you pay this kind of rate and you can’t even use the facilities half day, I would skip. Again, staff was lovely, great breakfast but just change the Resort to an adult facility. For solely an overnight stay with a great breakfast it is too pricey. That may be a better choice. I would go again but only as a couple. No question. Don’t miss the Kneipp Garten. Lovely little town. Downgraded to 3 stars for the kids aspect.

vähemmän

“Great breakfast however average experience”

This hotel has got the best breakfast and location however I found my room to be smaller than expectation. I have given 3 stars based on following reasons. 1. I lost my swimming costume which I had kept on the long chair by the side of inside pool. How difficult it is to find one when you are st... lisää

This hotel has got the best breakfast and location however I found my room to be smaller than expectation. I have given 3 stars based on following reasons. 1. I lost my swimming costume which I had kept on the long chair by the side of inside pool. How difficult it is to find one when you are staff working all the time. I informed them but to no success. 2. The sauna, steam bath area mentions all details and signs in German language. So it was difficult as well as non welcoming. As a guest, you don’t want to have that feeling. Apparently that’s the only area I found to be like that because rest of the areas have English language as well. 3. Although overall the staff is courteous, however once I wanted to get a taxi at the Buchloe station and I waited to hear back for 10 mins but didn’t receive call back to confirm about my taxi details so had to call them back and get it cancelled. I think a 5 star hotel reception should have better English skills to avoid confusion. 4. Lastly, I think it’s general courtesy to ask the guest at the time of check out if everything was okay/experience etc. The lady checkin me out offered none so leaves me high and dry. 5. On my second last night before check out, we went to German restaurant inside the hotel around 7.30pm and for sure waited for good 12-15 mins on the table in front of reception before anyone could greet us (3 people).

vähemmän