Golden Tulip Aix les Bains - Hotel & Spa

“Excellent hotel in the French Alps ”

The hotel is situated in a prime location, as it is 3 minutes walk to the train station, and just next to the casino and amphitheater, in addition that it is close to the main roads, shops and restaurants in the Centre of Aix Les-Bains. I stayed in a newly renovated suite in the 3rd floor, excellen… lisää

The hotel is situated in a prime location, as it is 3 minutes walk to the train station, and just next to the casino and amphitheater, in addition that it is close to the main roads, shops and restaurants in the Centre of Aix Les-Bains. I stayed in a newly renovated suite in the 3rd floor, excellent bedding and pillows, the shower is so lovely and the room service was great. While I was visiting a friend in the town, he booked me a massage in the 1st day there, and that was really needed after my last night flight, an excellent massage which I highly recommend if you are in the area. The spa area is another fantastic place at floor -1, and you can tell that the owner of the hotel is very innovative and clever because I have never seen anything like it before, I had so much fun there, and I also did the zero gravity pool where you laydown on the extremely salty water full of different minerals and you just float for one hour, or even have a little nap if you wish, as the lady who took me there gave me explanation about every little detail in the pool room, thank you so much. The breakfast is excellent as you have what you need and more for the day ahead, so you have sections for cereal, yoghurt, fruit, juice, tea & coffee in addition to the eggs, sausage bacon etc. I was honored to meet the owner Mr. Jean Sebastien and his lovely wife, and congratulated both of them on the success of the hotel, and turned out to be that they have another hotel and restaurant, so it is a very well deserved success which came out of long experience and hard work. Thank you to all the staff working in the hotel and I wish you all the best in future.

vähemmän

“Excellent location, friendly staff, great experience overall”

The hotel is located in the center of town, I walked to the Casino, the market and the main streets with shops and restaurants. My room was on the 3rd floor and has been recently renovated. Ample space with a seating area, good size closet for a week vacation, and view overlooking a courtyard with … lisää

The hotel is located in the center of town, I walked to the Casino, the market and the main streets with shops and restaurants. My room was on the 3rd floor and has been recently renovated. Ample space with a seating area, good size closet for a week vacation, and view overlooking a courtyard with a fountain. Benjamin at the Front Desk was very professional and friendly, he was kind and provided a great explanation of services at check-in. I requested an iron and board and it was delivered promptly. Separate shower/sink from toilet. Coffee maker and mini fridge, Marshall speaker to pair your own device. Great wifi (complimentary) reception in my room. The only suggestion I have is to add one more trash can in the room, there is only a small one in the bathroom. I definitely recommend this hotel for your time in Aix-les-Bains.

vähemmän

“Not what we expected - maybe we expected too much...”

We had booked a room with 2 beds, unfortunately this was only organized after our arrival. The room was comfortable, but unfortunately the beds were not. The mattresses were hard (we got back pain) and the beds were far too narrow. To open the toilet door required a "feat of strength" as the door … lisää

We had booked a room with 2 beds, unfortunately this was only organized after our arrival. The room was comfortable, but unfortunately the beds were not. The mattresses were hard (we got back pain) and the beds were far too narrow. To open the toilet door required a "feat of strength" as the door closer is more suitable for an armored cabinet... We wanted to relax on the sun loungers for an hour after a busy day. We were sent away as we were supposedly only allowed to use them after 6.30pm. A bit of "goodwill" would certainly be appropriate, as only one of the available sun loungers was occupied... The breakfast was varied. But with the fruit it would be good if there was a bit more choice with the prepared fruit. There were only sliced melons. We had problems entering the garage twice. Once a driver was able to help us with her card. The second time we had to go to the apartment building to get a new card. Why do you actually have to use the card when leaving - it's rather unusual. We were surprised that not all the staff at reception spoke enough English as well as French. And we didn’t find somewhere to sit in the hotel without paying for something – maybe we missed it?

vähemmän