Montebelo Palácio Dos Melos Viseu Historic Hotel

“nice feeling but disappointed”

The hotel has a Historic feeling to it Set in and town the hotel is handy to restaurants and a variety of other shops The rooms we request a double bed and was given twin beds not happy with that There is no tea or coffee making equipment a little disappointed

“Great location”

We had a very basic room in the hotel. It was clean, however, the double bed was very small. The shower was over the bath and the shower had fluctuating temperature which made it quite unpleasant. The breakfast had sloppy scrambled eggs, a variety of cheese and some highly processed meats.

“Very noisy, antique windows with NO soundproofing”

The building is very nice, right in the centre where most of the historic buildings are. The room was very big and also the bathroom. The staff are nice. The breakfast was very nice. The parking is limited and forget parking close by if it’s full. The blue carpets on the stairs need to be vacuume… lisää

The building is very nice, right in the centre where most of the historic buildings are. The room was very big and also the bathroom. The staff are nice. The breakfast was very nice. The parking is limited and forget parking close by if it’s full. The blue carpets on the stairs need to be vacuumed as they are very dirty. The black out curtains don't close fully, i had to put my hair clip to keep closed. The biggest issue is they have old windows on the street side so forget going there if you actually want to sleep. They know the windows are bad as they said they have ordered new ones. The issue is the guests don’t know until they are trying to sleep with people screaming under their window. We were there new years eve, impossible to sleep so we asked to move room around 4am, they had another room with better windows so why didn’t they put us there in the 1st place. They said it was a family room but if they know the windows have NO soundproofing, they have to make the effort to make sure guests can sleep even if the room is slightly more expensive. Worst nights sleep ever and that makes everything else worse. The main people making noise were coming out of the hotel building but strange they said they had nothing going on. Ask for a room with double glazing windows or forget sleeping.

vähemmän

“Another laundry let down”

Well this is a centrally located hotel in an historic building.Room was spacious and tidy. Reception service was good but especially good on my arrival. Breakfast was excellent with a toaster! BUT here is the rub. As i have not elsewhere i pick hotels if they have a laundry service. Now i thought … lisää

Well this is a centrally located hotel in an historic building.Room was spacious and tidy. Reception service was good but especially good on my arrival. Breakfast was excellent with a toaster! BUT here is the rub. As i have not elsewhere i pick hotels if they have a laundry service. Now i thought that Sunday might be difficult..though i never understand why since i assume my washing is thrown in with everything else. But what annoys me is when you get told one thing and then another. Twice hence 3 stars and not 4

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