AP Lago Montargil Conference & Spa

“Anniversary Retreat”

This is by far one of the best places to go and relax for a few days to get away from everything. Everyone is so thoughtful. Bars and pools everywhere. Rooms are big and comfortable. We went for all-inclusive which is definitely worth it! The Restaurant Bar Do Clube Náutico gave us the best meal … lisää

This is by far one of the best places to go and relax for a few days to get away from everything. Everyone is so thoughtful. Bars and pools everywhere. Rooms are big and comfortable. We went for all-inclusive which is definitely worth it! The Restaurant Bar Do Clube Náutico gave us the best meal we had ever had. 5 stars! Chef Cainâ Monteiro was superb. He was só considerate with everyone, came out and told us about each dish presented. When he learned about our anniversary, he provided a cake and champagne. All the waiters were so professional, too. If you go here, you will not regret having a meal at the Clube and be sure to ask for Chef Cainã!

vähemmän

“Nice view, nice hotel but very bad service ”

For a 5 star Hotel the service is very poor. How can a hotel, at peak time, have the restaurants closed for lunch???? Only available food is at the pool bar. For dinner the restaurant is also closed, the buffet is available on the breakfast site, expensive for what it is. Rooms are good size althou… lisää

For a 5 star Hotel the service is very poor. How can a hotel, at peak time, have the restaurants closed for lunch???? Only available food is at the pool bar. For dinner the restaurant is also closed, the buffet is available on the breakfast site, expensive for what it is. Rooms are good size although from the reception we have to go up 1 floor, walk 5 minutes, go down a floor, walk 2 minutes to get to the room! Safe was broken, it was fixed later, the slider balcony door is broken/stuck and it takes 2 persons to open it only halfway. Breakfast was OK.

vähemmän

“Average hotel experience”

The hotel is located well next to the lake, and the pools are decent. However this is certainly not a 5 star hotel. The rooms are a good size and have good views. Not sure why anyone would pay extra for a lake view room though as all rooms have a view of the lake, just some over the pools. There … lisää

The hotel is located well next to the lake, and the pools are decent. However this is certainly not a 5 star hotel. The rooms are a good size and have good views. Not sure why anyone would pay extra for a lake view room though as all rooms have a view of the lake, just some over the pools. There is a rather disconcerting photo of a bunch of old farmers with pitchforks overlooking the bed which isn’t great. There is an espresso machine, but no milk or sugar anywhere to be seen. The service is the thing that really lets this hotel down. Staff are nice enough although not particularly warm. But the service takes forever. We ordered a beer and cocktail from the pool bar and they said they would bring it to our table. It took 45 minutes to arrive, with no one else in the queue. Each day our food orders would take a huge amount of time to arrive, and once our food arrived after 45 minutes, and our drinks came after an hour. It makes no sense as it wasn’t super busy and there were plenty of serving staff. It is really disappointing as there aren’t many close options around, but even so we felt compelled to drive 25 mins each evening to the nearest town to escape the poor service of the hotel. With a management change and better training, this hotel could be a place I could return to, but I can say here and now that I won’t ever be coming back

vähemmän