Gran Hotel De Querétaro

“Gran Hotel is Grand”

I recently stayed at Gran Hotel as part of a group. The location of the hotel is outstanding. The staff were friendly and helpful. I also dined at Hank's and, again, was very impressed. Service by Sandy was excellent, along with delicious food & wine. I highly recommend this hotel and restaurant.

“Great location; historic building, lovely service.”

What a gorgeous hotel is how I felt when I saw it first. Its obviously a heritage building and you can see how beautifully it has been preserved. We stayed here because of the location and I am happy we did that. Everything in this historical part of town is walkable. In the night, this area is a... lisää

What a gorgeous hotel is how I felt when I saw it first. Its obviously a heritage building and you can see how beautifully it has been preserved. We stayed here because of the location and I am happy we did that. Everything in this historical part of town is walkable. In the night, this area is a hub for restaurants, bars and street performers. Very entertaining. My room was huge with high ceilings. It overlooked a nice garden/ square. Bed was comfortable. Bathroom was ok. Some electric points were not working in the bedroom but it was manageable. Breakfast is ok ok. Nothing to write about. There are enough places around the hotel so eating out isn't a problem. The highlight of my stay was the front desk, They are just very efficient, professional and helpful. Someone is available 24 hours and are very accommodating. Always smiling and speak good english. Coffee machine present in room works well too.

vähemmän

“Great location”

This is a lovely hotel with a friendly and helpful staff. I had room 132 which had two French balconies facing a quiet, leafy square. The hotel is 1/2 block from the beginning of a pedestrian shopping area and not far from the Modern Art Museum (in a former monastery- a beautiful building), th... lisää

This is a lovely hotel with a friendly and helpful staff. I had room 132 which had two French balconies facing a quiet, leafy square. The hotel is 1/2 block from the beginning of a pedestrian shopping area and not far from the Modern Art Museum (in a former monastery- a beautiful building), the Calendar Museum and important churches. You won’t go hungry as there are restaurants and snack shops everywhere. The hotel has a lovely outdoor cafe and bar facing the square. In the hotel, I especially liked the good size room, coffee available in the lobby 24/7 and the buffet breakfast on the first floor. There are electrical outlets in the room everywhere you need them. There is a a nice in-room coffee set up. Bathroom amenities are in pump bottles. One thing... you will notice that there are covers on the floor drains in the bathroom. They are there for a reason. If you forget to replace the cover in the shower, you might get sewer gas fumes. It took me awhile to figure out where the unpleasant smell was coming from. I would stay here again.

vähemmän

“Very disappointing”

Very disappointing. It is wonderfully located in one of the central squares although it can be noisy late into the night with music blasting. Hallways are one of a kind - very wide. That’s it for the positives. Our room was not particularly small but somehow there was no room to place luggage. We... lisää

Very disappointing. It is wonderfully located in one of the central squares although it can be noisy late into the night with music blasting. Hallways are one of a kind - very wide. That’s it for the positives. Our room was not particularly small but somehow there was no room to place luggage. We placed it on the floor and had to step over it. Bathroom set up is strange with the shower and toilet on one side and the sink on the other. The toilet/shower area was so small that you literally had to squeeze yourself into the wall to open the bathroom door. Water in the shower had no pressure to the point where you thought whether you should use soap. Walls in the shower were in major disrepair. Carpets in the room were well past their prime. Very poor attention to detail- tissue box had only a few tissues, bedside lamp had to be turned on and off by plugging it into the outlet. Also, while the hotel is big, there is no breakfast area. That’s an issue since most dining places in the area do not open until late morning.

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