Four Points By Sheraton Galerias Monterrey

“Amazing Hotel”

I stayed at this hotel for 4 days with a family of 6, great hospitality, breakfast, staff, pool, and everything near by is amazing to visit, especially the mall that is within a short walking distance - Galerías Monterrey. I would definitely stay again with family, solo, or business trip!

“Four Points Monterrey Galerias A Marriott branded hotel, with the qualities of a JW Marriott or a Ritz Carlton.”

If you are going to visit Monterrey, this is a PERFECT place to stay. My first visit was to visit the American Embassy to renew my passport. I arrived at the hotel early, without a lot of questions, they gave me my room key. Some hotels don’t or won’t allow you to check in until 3 PM. As I was s… lisää

If you are going to visit Monterrey, this is a PERFECT place to stay. My first visit was to visit the American Embassy to renew my passport. I arrived at the hotel early, without a lot of questions, they gave me my room key. Some hotels don’t or won’t allow you to check in until 3 PM. As I was speaking to the young lady about my request for the top floor, she noticed my accent and offered to speak English. Later, I found a lot of people working there, spoke English. The room was great, clean, well appointed, a view of the mountains and the shopping mall across the street. It was also very quiet, which helps because I’m a light sleeper. Below, in the same complex were a few restaurants, a specialty hamburger place called Holy Cow, a Buffalo Wild Wings, a salad place and a steak house. In the mall, there’s a PF Chaings with odd hours, a Shake Shack and a few others. The hotel arranged a taxi for my trip to the Embassy the next day. The driver, kind and courteous. If all hotels were this accommodating, why would you stay home? This is one of the BEST hotels I’ve ever stayed in, regardless of price. One last note, I briefly spoke to Hugo, the general manager, it proved my thoughts, the hotel and employees are a direct reflection of the management. Thank You Hugo. Great Job, Well done!

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“Excellent experience.”

We stayed 5 days. Excellent service from front desk check in, room keys, amenity explanation, COVID measures. Excellent service from breakfast service every day. Maid service was very accommodating. Front desk also helped with local restaurants and parking validation for visitors and Uber.Room was … lisää

We stayed 5 days. Excellent service from front desk check in, room keys, amenity explanation, COVID measures. Excellent service from breakfast service every day. Maid service was very accommodating. Front desk also helped with local restaurants and parking validation for visitors and Uber.Room was in excellent condition. No problems to adjust to. We had a suite with 2 desk areas. Lots of drawers, hooks to hang items and a good closet. Couch had fold out bed, which we did not use. Because of COVID some items were not in room, like coffee and hair dryer ... but front desk and maid service were quick to explain and provide. A great experience. Location was central to what we needed, very convenient. Best restaurant was Sierra madre next door to hotel. Next best was Botanero Maritas. No restaurant in hotel. Pool was closed because of COVID.

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