Mercure Penang Beach

“Memorial Service At Pinang room”

We recently reached out to several hotels along Tanjong Bungah and Batu Ferringhi to arrange a meaningful memorial service for my mum on All Souls Day (2nd Nov), with a view of the sea. We ultimately chose the Mercure Hotel at Tanjong Bungah for this special occasion, based on the exceptional corre… lisää

We recently reached out to several hotels along Tanjong Bungah and Batu Ferringhi to arrange a meaningful memorial service for my mum on All Souls Day (2nd Nov), with a view of the sea. We ultimately chose the Mercure Hotel at Tanjong Bungah for this special occasion, based on the exceptional correspondence from Ms. Joan, the Director of Sales, and our recommender, Ms. Vivien, as we were unable to make a site visit from Singapore. Having worked in the hotel industry myself, I understand the effort that goes into event planning. Ms. Joan was incredibly knowledgeable, confident, and responsive to all my requests, giving us reassurance about our choice. On the day of the event, everything was executed flawlessly, and even the chef checked in to ensure the food met our expectations. Unfortunately, there was a power outage due to a main grid issue, as we were informed. Rather than focusing on this unexpected fault—which I believe was beyond the hotel’s control—we chose to look at the overall experience, which was positive throughout. The team’s response was swift and professional, with Ms. Joan and event coordinator Timothy following up promptly. Their attention to detail and care for our event’s success were truly commendable. The food was excellent, and even the Datos in attendance remarked positively on the arrangements. This memorial service was deeply significant for my family and me, and although the blackout was an unforeseen setback, the overall experience exceeded our expectations. Memorial events are about creating a lifetime of memories in a single day, and thanks to Ms. Joan, Ms. Vivien, Mr. Timothy, and the General Manager for his team, we were able to honor my mum in the most memorable way. Well done, Mercure team! “ A Memorial Service is not a day in a life time but A life time in a day “

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“Nothing fancy but a good place to stay”

This is generally a good hotel. Be aware that road noise can be very loud if you book a city view room. The connecting doors are also very thin, so you may hear the next door conversations and TV. The staff are very helpful but sometimes it appeared they said 'yes' to a request but then didn't make… lisää

This is generally a good hotel. Be aware that road noise can be very loud if you book a city view room. The connecting doors are also very thin, so you may hear the next door conversations and TV. The staff are very helpful but sometimes it appeared they said 'yes' to a request but then didn't make a note of it, so you wound up going through the whole thing again. There was a wide variety of choices for breakfast but they don't cater well for western tastes (not a complaint, just advising). We found the location practical for the things we wanted to do. The pool area is very family friendly and there is a decent gym.

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