Courtyard By Marriott Waterloo St. Jacobs

“Good for our short stay”

We were staying here for a friend's wedding in St Jacobs. Bed was decent, room was clean and a little bigger than I expected. Location was great for walking from to and from the St Jacobs market. Bonus, they left a Purell/cleaning wipe for us which was great because I am a germophobe!

“Perfect Stay”

We enjoyed a stay here just before Christmas. The lobby was decorated for the festive season and was very warm and welcoming upon arrival. It was really nice to see the gingerbread houses that the staff had made for a competition. Great service by all staff we encountered! Our room was wonderful. … lisää

We enjoyed a stay here just before Christmas. The lobby was decorated for the festive season and was very warm and welcoming upon arrival. It was really nice to see the gingerbread houses that the staff had made for a competition. Great service by all staff we encountered! Our room was wonderful. We were upgraded to a huge room with a fireplace and seating area. Everything was in top notch working order and all was very clean. There was a nice welcoming note from the manager there which we really appreciated - it was a very special touch. Had dinner I the bistro the first night and it was very good. Great staff in here too! We sat at the lobby fireplace for tea before we went back to our room. We even sat here the next evening after dinner with our cousins and were made to feel right at home. Nice hot cup of tea and dessert before retiring for the night. Thank you to all the staff for making us feel so welcome and making our stay extra special.

vähemmän

“Great Staff and Service at the Marriot Courtyard St Jacobs ”

Older property. One slow old elevator... But that's it for the negatives. Staff here are beyond friendly, cordial and helpful. From the front desk staff to housekeeping and the Bistro, this Marriott property corners the market on customer service. All hotels should be run like the Marriot Courtya… lisää

Older property. One slow old elevator... But that's it for the negatives. Staff here are beyond friendly, cordial and helpful. From the front desk staff to housekeeping and the Bistro, this Marriott property corners the market on customer service. All hotels should be run like the Marriot Courtyard St Jacobs. Kudos to everyone I interacted with and thank you for a wonderful stay!

vähemmän

“Great hotel but very noisy”

The hotel is very comfortable and modern. The staff from the front desk to the housekeepers and restaurant staff are all very kind and courteous in every manner. The rooms are spotlessly clean, well appointed and the beds are comfortable. The downside to the hotel, and what I feel is letting it d… lisää

The hotel is very comfortable and modern. The staff from the front desk to the housekeepers and restaurant staff are all very kind and courteous in every manner. The rooms are spotlessly clean, well appointed and the beds are comfortable. The downside to the hotel, and what I feel is letting it down, is the noise coming from the water pipes. We were kept up late into the nights and woken up at 5 am every morning with the noise, and it is loud. The front desk changed our room from 218 to 213, but it made no difference. We also had somebody in the room above walking very heavily periodically until 2 am every night, and again in the early hours of the morning. The person was stomping and it disrupted and disturbed our sleep. We also encountered one night, a very noisy party of people in the hallway, opposite us who took to horse play, shouting and running up and down immediately outside our room keeping us up. We did not get much sleep, and at one point, we were looking into moving hotels. But as we had already already packed up and moved rooms once, we were too tired to do so again as we had only two more nights left. If you are sensitive to noise, then I do not reccomend staying here.

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