Sir Sam's Inn & Waterspa - Adults Only

“Reluctantly pleased with mixed feelings”

This was our 5th visit and as we love the drive there and the beautiful location and scenery , it will be a struggle to justify a repeat visit as there were many disappointments. This makes me sad because there are so many wonderful things about this place too. Firstly, the houskeeping was lackin… lisää

This was our 5th visit and as we love the drive there and the beautiful location and scenery , it will be a struggle to justify a repeat visit as there were many disappointments. This makes me sad because there are so many wonderful things about this place too. Firstly, the houskeeping was lacking pathetically. Our room was NOT clean. There were hairs left in the tub,. the toilet needing cleaning, the ceiling fan was filthy, and there were dishes outside our room from our neighbours that were there when we arrive and still there whan we left. We did not see one housekeeper the entire time. I had to voice a concern and because there are no phones to call the desk I had to call the outside line to get someone . Our little deck , with dirty patio chairs and table needed staining 7 years ago and has not changed and in fact gotten worse with cobwebs and peeling paint. The cutains were dirty and dusty and the shelf over the firplace had so much dust on it I could write my name. Secondly, the breakfast were terrible. Both mornings. And I never complain about food but the second morning my sandwich was unedible. I ordered the BLTCE sandwich and the toast was burnt and the lettuce had brown edges and the bacon was half raw. . How do you screw up breakfast when there are two other tables to cook for? I should have caused a fuss but didn't want to disrupt the peace of the dining room. I did mention it quietly to the waitress the first morning that the homefries were cold and she hopefully told the cook but it was the same the next morning. How dare they charge 30 dollars for this and two of the smallest eggs I have ever seen. Also the complimentary continentinal addition of a fruit cup and yogurts was a nice touch but why only one cup of fruit, There are two people , shouldn't each one have their own . For that price there sure should be. To be fair though the suppers were very nice and the wine selection was great. The staff are lovely and very friendly but it just seems that there is no one to take the reins and get this place up to snuff. I am sure that a lot of these things have been brought to the attention of the staff and I know that there are still things to recover from since COVID and I realize that costs have gone up everywhere. But if the standards are not increased up to our expectations and justification of spending over a 1000.00 dollars to stay there for two nights then we will be sad not to return.

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“Sir Sam’s leaves a bad taste”

Have to say I’m a little disappointed. Comes across as a 5 star resort for the price but not comparable to other places. The lake and surrounding area is beautiful. The Inn, however, is dated, but comfortable, needs a refresh. We stayed for 2 nights and paid for the meal plan, which includes breakf… lisää

Have to say I’m a little disappointed. Comes across as a 5 star resort for the price but not comparable to other places. The lake and surrounding area is beautiful. The Inn, however, is dated, but comfortable, needs a refresh. We stayed for 2 nights and paid for the meal plan, which includes breakfast and dinner. When you go for meal , the price is indicated on the bill, taxes, tip and alcohol are extra. The total amount is shown so that you tip on the complete meal. Breakfast is $30 per person. Dinner is $85 per person. The dinner includes a protein plus seasonal vegetables and potatoes. The vegetable was brussel sprouts that were undercooked and bland. It was the same for both nights. I had the salmon which was also almost raw. My husband had a flank steak which was a special for the evening and it also had no flavour. The menu online indicated an elk appetizer and Oscar filet mignonwhich was not on the menu when we arrived. We did not do any spa services. A highlight was the spa pool which was very nice. Saturday night there was a “band” playing until 10 p.m. only one other couple was there dancing, we played pool. The outdoor pool was closed. At checkout there was a charge on our bill that I didn’t recognize and upon further investigation found out that it belonged to another room. Had I not questioned it we would’ve been charged. They did remove it from our bill, no problem. I imagine it is a busy place in winter with the ski lift walking distance from the Inn.

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