Delta Hotels By Marriott Bessborough

“A Dream come true for a little princess”

All my daughter wanted for her 7th birthday was "a night in a castle" and did the Bessborough ever deliver. She and her friend were treated so well by all the staff who played along with the girls. Everyone was so friendly and made the three of us feel extremely special. STOVINS for supper was sc… lisää

All my daughter wanted for her 7th birthday was "a night in a castle" and did the Bessborough ever deliver. She and her friend were treated so well by all the staff who played along with the girls. Everyone was so friendly and made the three of us feel extremely special. STOVINS for supper was scrumptious. The Terrace café had a beautiful view and delicious breakfast. Friendly service across the board. After breakfast we were retreated to a mini tour. It's obvious that the staff really Rises to the challenge of meeting my customer's needs And ensures everybody has a phenomenal experience. I wish I could give more than five stars.

vähemmän

“Top tier service. We can’t wait to go back!”

This place is amazing. Service is impeccable. Staff beyond friendly and caring. First time in a long time, seemed like they went out of their way to ensure our needs were met. From front desk to restaurant to cleaning staff, everyone made eye contact, engaged with genuine interest and tried to make… lisää

This place is amazing. Service is impeccable. Staff beyond friendly and caring. First time in a long time, seemed like they went out of their way to ensure our needs were met. From front desk to restaurant to cleaning staff, everyone made eye contact, engaged with genuine interest and tried to make our stay even better. Great location- lots of fun things to walk to. Majestic location near the river. Fell in love with Saskatoon because of this hotel. We’ll be back!

vähemmän

“Only ok”

Went for a night to hear an evening of music at the bess. ( sheepdogs and blue rodeo) ( another review) Right off the top 21 bucks to park? Really? The reason ( it’s river hotel parking) yes but the James across the street has free parking ? No continental breakfast? Room was ok very small ou… lisää

Went for a night to hear an evening of music at the bess. ( sheepdogs and blue rodeo) ( another review) Right off the top 21 bucks to park? Really? The reason ( it’s river hotel parking) yes but the James across the street has free parking ? No continental breakfast? Room was ok very small outdated bathroom with dirty shower curtain, and windows didn’t open (only a crack) Missing some bed linens no mattress protector ,fitted sheet didn’t fit properly over a worn out pad. No robes? Ordered supper a burger and a Molton lava dessert.. The burger was ok except when I discovered a piece of paper in the middle of the 2 burger patties. Nearly ate part of it and pretty much didn’t eat the rest of the meal. Dessert was amazing! Very rich and lovely after a disappointing main… Wrote a note and put the dishes outside the door after taking a picture .( it was late wasn’t gonna say anything until I check out). I receive a call very late ( the show almost over outside ) apologizing and trying to make it right.. I denied any kind of “freebie” as that late in the evening I didn’t wish anything more . Check out.. Told the girls at front desk my displeasure on the meal and unclean shower curtain..parking fee oh sorry sorry yes ok sorry received 20 back from bill and that’s about it. (Some points?) Nice to run away but I won’t return .. For a high classed renowned property it came up short .

vähemmän

“beautiful 6th floor river view room ruined by disrespectful entitled neighbors”

been coming here off and on for 35 years and checked in for an evening of relaxing and a good nights sleep after a medical procedure at a hospital near the hotel. we are from out of town 3.5 hours and dont often have the opportunity to stay at this fine hotel. The room was small but beautiful with … lisää

been coming here off and on for 35 years and checked in for an evening of relaxing and a good nights sleep after a medical procedure at a hospital near the hotel. we are from out of town 3.5 hours and dont often have the opportunity to stay at this fine hotel. The room was small but beautiful with a working TV we brought a firestick, comfortable bed and pillows, little fridge, nice bathroom and we tried the pool which was relaxing with adults and left when a family with loud little children came not a big deal just seeking peace. Room had a nice view at the end of the hall 6th floor of the river you need your key to use the elevator so good safety and remember parking is approximately 22 extra. The tiny window opens for air as the room was a bit warmish and did not want to put on the AC. Good service and response when calling to front desk earlier in the evening for some TV issues. Settling in at 11 to go to sleep which i wanted to earlier but the neighbors next door had been talking and laughing loud with other guests in their room so gave them till 1130 and being exhausted i called down to the front desk after there was running and laughing up and down the hallway by children I called and was asking about quiet time. The doors in the rooms are big and heavy and wont shut and with the window open it slammed hard when i checked the hallway for the nature of the disturbance. The noise continued and at midnight i called again and then again at 1230 as nothing resolved. Security came to my room at which the guy next door appeared and called me names including swears for complaining and in an entitled voice said if i wanted a hotel room to sleep i should have rented a cabin in the woods. I asked to be moved at 1130 but the hotel was full and things quieted down by 1245 and i fell asleep only to be awakened 30 minutes later again by the disrespectful next door who continued his merrymaking, laughing and visiting with others way past 2 am and closer to 3 am. I called the desk again and finally fell asleep somewhere between 3 and 4 am. We wanted to move but finding a different room was difficult due to hotel capacity. Staff tried to be attentive about this. I was told at check out he was asked to leave for that evening when i suggested no one be put on either side of this persons room as the other people on the other side had also complained and they took the parking off our bill but that did not replace the lost sleep and peaceful evening/experience. when we left at 1030 am he was up laughing talking loud shouting and visiting and his door was open part ways too adding to noise. WE are disappointed that this guest should have been asked to leave after several attempts by security that nothing changed. I will not return here now because of this experience and pay for an expensive hotel room to be kept up all night by a disrespectful and entitled to party into the wee hours with no being asked to leave. I will not ever chance this again and its the risk you run if you choose to stay here.

vähemmän