Westin Trillium House, Blue Mountain

“Comfortable Stay”

We stayed here for 2 nights, Beautiful lobby. Room was spacious and clean, bed very comfortable. Great bed. Prices at most of the restaurants pretty high but the village market has all sorts of groceries available and the small kitchenette is useful. Very good, careful room service by Ms. C. Kaur. … lisää

We stayed here for 2 nights, Beautiful lobby. Room was spacious and clean, bed very comfortable. Great bed. Prices at most of the restaurants pretty high but the village market has all sorts of groceries available and the small kitchenette is useful. Very good, careful room service by Ms. C. Kaur. Enjoyed our stay at the hotel.

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“Great location, not sure worth the price.”

Incredible location. Stayed in a Queen Suite. Spacious and great bed and sheet quality. Pull out sofa not so comfortable but daughter was fine. A little dated. Pool area could use renovating. Looks tired. Nice it’s open so late however was a plus. Restaurant okay, service very slow and both t… lisää

Incredible location. Stayed in a Queen Suite. Spacious and great bed and sheet quality. Pull out sofa not so comfortable but daughter was fine. A little dated. Pool area could use renovating. Looks tired. Nice it’s open so late however was a plus. Restaurant okay, service very slow and both times left with dirty plates on front of us even paying the bill! Servers seem to spend more time chatting at the water station. House keeping wasn’t great. Missed cleaning our room one day then when notified they cleaned the bathroom and made pull out bed but didn’t make the king? As blue mountain activities are so excellent with many restaurants in the village centre would probably just get an apartment in the village vs the cost not sure I felt was worth the extra.

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“Not the same as it used to be”

We’ve been here probably 5 times in 8 years. The minute we walked in my 10 year old says “mom, it doesn’t have that same amazing smell I remember” (you know, that signature hotel scent). And then I realized this place isn’t the same as it used to be. It’s always been expensive, but now it’s just … lisää

We’ve been here probably 5 times in 8 years. The minute we walked in my 10 year old says “mom, it doesn’t have that same amazing smell I remember” (you know, that signature hotel scent). And then I realized this place isn’t the same as it used to be. It’s always been expensive, but now it’s just highway robbery. A $5 cup of drip coffee, a $13 slice of cake so small you could eat it in 2 bites. Our shower had someone else’s hair on the walls and floors when we checked in. Housekeeping is terrible. They skipped our room (and we only got a knock on the door at 6pm once they saw the pile of dirty towels I left in the hall). It took 4 hours and 2 phone calls to get some extra blankets in our room. I could go on and on. These issues are nothing major, but it’s sometimes the sum of many little things added up. I also got charged for parking twice on each day, so check your bill carefully. Thankfully, other than the missing signature Westin scent (lol!) my kids still had a great time.

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