Okuma Private Beach & Resort

“Excellent winter retreat”

We stayed four nights including Christmas. We were very satisfied with the food (mainly Asian), the staff at all levels, the beach, Japanese sauna and the beautiful surroundings & weather in late-December. Good stable wifi, but only four TV channels (but we didn't come to watch TV). Mostly Asi... lisää

We stayed four nights including Christmas. We were very satisfied with the food (mainly Asian), the staff at all levels, the beach, Japanese sauna and the beautiful surroundings & weather in late-December. Good stable wifi, but only four TV channels (but we didn't come to watch TV). Mostly Asian clientele, but I found all interactions friendly & respectful.

vähemmän

“Beautiful beach, breakfast service not so good”

We initially planned to stay here in 2020, trip was cancelled because of the pandemic. Stayed here first week August, and the rates are very high. For the price, am expecting some more. Was disappointed during breakfast -- we had to queue and wait, although if you look inside, there are severa... lisää

We initially planned to stay here in 2020, trip was cancelled because of the pandemic. Stayed here first week August, and the rates are very high. For the price, am expecting some more. Was disappointed during breakfast -- we had to queue and wait, although if you look inside, there are several tables that are unused but also not cleared. Seems there's lack of staff. Also there were tables outside which could have been assigned to the guests if they are ok. The beach is beautiful, but a bit disappointed, the beach water was not what I expected, it's a bit murky.. Seems very different from the pictures and videos I saw at Youtube :( Overall in Okinawa, the beach is not so clear really, you can only find clear water at the outlying islands, we went to Zamami and the beach was super clear.

vähemmän

“Honest review, not perfect...”

Being retired military, we have the option of staying next door, but with the holiday week, no vacancy. We decided to stay here and use the amenities (jet skis, kayaks, go carts) of the military side. The property is celebrating their 45th year, and the property is starting to show the wear and... lisää

Being retired military, we have the option of staying next door, but with the holiday week, no vacancy. We decided to stay here and use the amenities (jet skis, kayaks, go carts) of the military side. The property is celebrating their 45th year, and the property is starting to show the wear and tear of age. Although the room was nicely appointed and had fresh paint and updates it is a bit dated. However, the room was comfortable, the AC worked nicely, great hot water and pressure. The facility itself is again, just dated, lots of wood rot and paint issues. But it looks like they are trying. As far as the restaurants go, even by Japan standard, they are quite expensive. We were going to have lunch at the seaside but at $25 US a hamburger, we opted to go to the military side. We did have the dinner buffet at 5000 yen each, and unfortunately we both became very ill later that evening, the selection was diverse, but nothing that would stand out. Very basic fare with a good selection (we attribute the sickness to maybe the sun and activity coupled with the mix of meal options, I am sure the food is fine) We also had the breakfast buffet, and again, it was very diverse with a nice selection. We ate light due to the night before, but did enjoy the Macha bread. I would recommend staying here if you get a good price, but some of the prices I seen were just way too much and there are better properties and locations at this price point.

vähemmän

“A major disappointment ”

For years I have wanted to stay at this resort and finally had the opportunity last month. I rarely do this, however this review will be honest and not very flattering. Upon arrival we didn’t feel very welcomed and the state of our room was even worse. We chose a cottage suite across from the... lisää

For years I have wanted to stay at this resort and finally had the opportunity last month. I rarely do this, however this review will be honest and not very flattering. Upon arrival we didn’t feel very welcomed and the state of our room was even worse. We chose a cottage suite across from the ocean at the front of the resort and we’re shocked to see a dirty room upon checkin and bags of trash at our door. Normally this wouldn’t be a deal breaker but due to the pandemic cleanliness and sanitation is crucial to feel safe. The furniture in our room was very old and worn and needs to be replaced. We found a dirty mask in our sofa and the bathroom was not clean either. I called the front desk and directly asked if someone had stayed in this room the night before and was surprised when they said yes. This is a large resort and I don’t understand why they would choose to put us in a room that was occupied the night before and not even cleaned. We had to pay an extra $400 to move to a different area of the resort to another room and I felt like the management didn’t do a good job taking care of us. The lounge consisted of very tiny snacks and there was no room service available and it was pouring rain. This resort was a major disappointment and we will not visit again. Housekeeping needs to be addressed as well as recognizing an error when it effects the guest experience.

vähemmän